How to Fix Issues with Mobile-app.js (Free Download)

Last Updated: 12/02/2023
[Time to Read Article: 5 minutes]

JavaScript files, such as mobile-app.js, are considered a type of Script (JavaScript) file. They are associated with the JS file extension, developed by Nero AG for Nero Platinum 2019 21.0.01200.

The initial introduction of mobile-app.js released in Nero Burning ROM 2019 1.12.0.1 was for Windows 10 on 08/21/2019. On 09/12/2019, version 21.0.01200 was released for Nero Platinum 2019 21.0.01200.

Below, you find comprehensive file information, instructions for simple JS file troubleshooting, and list of free mobile-app.js downloads for each available file version.

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File Overview


General Information
File Name: mobile-app.js
File Extension: JS file extension
File Type: Script
Description: JavaScript
User Popularity Rating:
 
Developer and Software Information
Software Program: Nero Platinum 2019 21.0.01200
Developer: Nero AG
Software: Nero Platinum 2019
Software Version: 21.0.01200
File Details
File Size (Bytes): 193
Oldest File Date: 11/12/2019
Latest File Date: 11/12/2019


What are mobile-app.js Error Messages?


General mobile-app.js Runtime Errors

mobile-app.js file errors often occur during the startup phase of Nero Platinum 2019, but can also occur while the program is running. These types JS errors are also known as “runtime errors” because they occur while Nero Platinum 2019 is running. Here are some of the most common mobile-app.js runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Nero\Nero Launcher\web\javascripts\mobile-app.js

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most JS errors are due to missing or corrupt files. Your mobile-app.js file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Nero Platinum 2019), or deleted by a malware infection. Furthermore, mobile-app.js file corruption could be caused from a power outage when loading Nero Platinum 2019, system crash while loading or saving mobile-app.js, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix mobile-app.js Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your mobile-app.js issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the mobile-app.js error, please proceed to the Step 2 below.

Step 2: If recently installed Nero Platinum 2019 (or related software), uninstall then try reinstalling Nero Platinum 2019 software.

You can uninstall Nero Platinum 2019 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Nero Platinum 2019 21.0.01200 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Nero Platinum 2019 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Nero Platinum 2019 21.0.01200

Nero AG

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many mobile-app.js error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the mobile-app.js error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your mobile-app.js File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate mobile-app.js file version. We maintain a comprehensive database of 100% malware-free mobile-app.js files for every applicable version of Nero Platinum 2019. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download mobile-app.js Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Nero Platinum 2019 folder location:
    Windows 10: C:\Program Files (x86)\Nero\Nero Launcher\web\javascripts\
    Windows 10: C:\Program Files (x86)\Nero\Nero Launcher\web\javascripts\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve mobile-app.js problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download mobile-app.js Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying mobile-app.js to your appropriate Windows system directory. Nero AG typically does not release Nero Platinum 2019 JS files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing mobile-app.js and all other JS files for Nero Platinum 2019. An incorrectly installed JS file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to mobile-app.js


JS Files Related to mobile-app.js

File Name Description Software Program (Version) File Size (bytes) File Location
strings.fi.js JavaScript Nero Platinum 2019 21.0.01200 29741 C:\Program Files\WindowsApps\Microsoft.BingWeat...
vue.min.js JavaScript Nero Platinum 2019 21.0.01200 93395 C:\Program Files\WindowsApps\Microsoft.DesktopA...
usecase-db.ko.js JavaScript Nero Platinum 2019 21.0.01200 19753 C:\Program Files\WindowsApps\Microsoft.ZuneMusi...
strings.es.js JavaScript Nero Platinum 2019 21.0.01200 32699 C:\Program Files\WindowsApps\Microsoft.WindowsM...
style.js JavaScript Nero Platinum 2019 21.0.01200 2540 C:\Users\Tester\AppData\Local\

Other Files Related to mobile-app.js

File Name Description Software Program (Version) File Size (bytes) File Location
setuperr.log Log Nero Platinum 2019 21.0.01200 762 C:\$WINDOWS.~BT\Sources\Panther\
autorun.inf Setup Information Nero Burning ROM 2019 1.12.0.1 46 C:\Program Files (x86)\Nero\Nero 2020\Nero Burn...
setupapi.dev.log Log Nero Burning ROM 2019 1.12.0.1 684126 C:\Windows\inf\
volsnap.PNF Precompiled INF Nero MediaHome 2019 1.12.0.1 5164 C:\Windows\inf\
api-ms-win-core-sysinf... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 19064 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...


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