PSS10O.CHM: How to Fix, Download, and Update

Last Updated: 12/07/2023
[Time to Read Article: 5 minutes]

Compiled HTML Help files, such as PSS10O.CHM, are considered a type of CHM (Compiled HTML Help) file. They are associated with the CHM file extension, developed by Microsoft for Microsoft Visio Premium 2010 1.

PSS10O.CHM was first developed on 05/31/2001 for the Windows XP Operating System in Office XP. The most recent version [file version 1] was introduced on 05/04/2010 for Microsoft Visio Premium 2010 1. PSS10O.CHM is found in Windows 10, Windows 8, and Windows 7.

Continue reading below to discover detailed file information, CHM file troubleshooting, and free downloads of several versions of PSS10O.CHM.

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File Overview


General Information
File Name: PSS10O.CHM
File Extension: CHM file extension
File Type: Compiled HTML Help
Description: Compiled HTML Help
MIME Type: application/x-chm
User Popularity Rating:
 
Developer and Software Information
Software Program: Microsoft Visio Premium 2010 1
Developer: Microsoft
Software: Microsoft Visio Premium 2010
Software Version: 1
File Details
Language Code: English (U.S.)


What are PSS10O.CHM Error Messages?


General PSS10O.CHM Runtime Errors

PSS10O.CHM file errors often occur during the startup phase of Microsoft Visio Premium 2010, but can also occur while the program is running. These types CHM errors are also known as “runtime errors” because they occur while Microsoft Visio Premium 2010 is running. Here are some of the most common PSS10O.CHM runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\PSS10O.CHM

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most CHM errors are due to missing or corrupt files. Your PSS10O.CHM file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Microsoft Visio Premium 2010), or deleted by a malware infection. Furthermore, PSS10O.CHM file corruption could be caused from a power outage when loading Microsoft Visio Premium 2010, system crash while loading or saving PSS10O.CHM, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix PSS10O.CHM Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your PSS10O.CHM issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the PSS10O.CHM error, please proceed to the Step 2 below.

Step 2: If recently installed Microsoft Visio Premium 2010 (or related software), uninstall then try reinstalling Microsoft Visio Premium 2010 software.

You can uninstall Microsoft Visio Premium 2010 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Microsoft Visio Premium 2010 1 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Microsoft Visio Premium 2010 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Microsoft Visio Premium 2010 1

Microsoft Corporation

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many PSS10O.CHM error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the PSS10O.CHM error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your PSS10O.CHM File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate PSS10O.CHM file version. We maintain a comprehensive database of 100% malware-free PSS10O.CHM files for every applicable version of Microsoft Visio Premium 2010. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download PSS10O.CHM Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Microsoft Visio Premium 2010 folder location:
    Windows XP: C:\Program Files\Microsoft Office\Office10\1033\
    Windows XP: C:\Program Files\Microsoft Office\OFFICE11\1033\
    Windows Vista: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\Office Setup Controller\Office.en-us\
    Windows 7: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 8: C:\Program Files\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Office.en-us\
    Show 21 more directories +
    Windows 10: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE16\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE16\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE16\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Microsoft Office\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE16\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\Office Setup Controller\Office.en-us\
    Windows 10: C:\Program Files\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Office.en-us\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve PSS10O.CHM problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download PSS10O.CHM Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying PSS10O.CHM to your appropriate Windows system directory. Microsoft typically does not release Microsoft Visio Premium 2010 CHM files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing PSS10O.CHM and all other CHM files for Microsoft Visio Premium 2010. An incorrectly installed CHM file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10
Windows 8
Windows 7
Windows XP
Windows Vista


Files Related to PSS10O.CHM


CHM Files Related to PSS10O.CHM

File Name Description Software Program (Version) File Size (bytes) File Location
VBOB6.CHM Compiled HTML Help Microsoft Visio Premium 2010 1 123956 C:\Windows\SysWOW64\
VBHW6.CHM Compiled HTML Help Microsoft Visio Premium 2010 1 58026 C:\Windows\System32\
MSQRY32.CHM Compiled HTML Help Microsoft Visio Premium 2010 1 513666 C:\WINDOWS\system32\dllcache\
STSLIST.CHM Compiled HTML Help Microsoft Visio Premium 2010 1 433434 C:\Windows\Temp\527D94AF-D053-4381-B105-0D815D5...
OCT.CHM Compiled HTML Help Microsoft Visio Premium 2010 1 71236 C:\Users\Tester\AppData\Local\Microsoft\Windows...

Other Files Related to PSS10O.CHM

File Name Description Software Program (Version) File Size (bytes) File Location
OneX_v1.xsd XML Schema Definition Windows 8.1 5957 C:\Windows\L2Schemas\
OneX_v1.xsd XML Schema Definition Windows 10 5957 C:\Windows\L2Schemas\
WWAN_profile_v1.xsd XML Schema Definition Windows 8 6201 C:\Windows\L2Schemas\
WWAN_profile_v1.xsd XML Schema Definition Microsoft Office Access 2010 14 6201 C:\Windows\Temp\527D94AF-D053-4381-B105-0D815D5...
LAN_profile_v1.xsd XML Schema Definition Windows 8.1 2241 C:\Windows\L2Schemas\


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