Download Srtsp64.sys and Fix BSOD Errors

Last Updated: 11/26/2023
[Reading Time Required: 3.5 minutes]

srtsp64.sys, also known as a Symantec AutoProtect file, was created by Symantec Corporation for the development of AutoProtect. SYS files fall under under the Win64 EXE (Driver) file type category.

The first version of srtsp64.sys was released for the Windows 10 Operating System on 04/26/2016 inside Norton Security Premium 22.6.0.142. This file marks the latest update from Symantec Corporation, according to our records.

This article discusses complete file details, SYS file troubleshooting instructions for problems with srtsp64.sys, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: srtsp64.sys
File Extension: SYS file extension
Description: Symantec AutoProtect
Object File Type: Driver
File Operating System: Windows NT
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Symantec Corporation
Software Program: AutoProtect
Legal Copyright: Copyright (c) 2006 - 2014 Symantec Corporation
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x009f
Entry Point: 0xdfa5c
Code Size: 771584


What are srtsp64.sys Error Messages?


srtsp64.sys Blue Screen of Death (BSOD) Errors

There are a number of reasons why you could be encountering issues with srtsp64.sys. Most of the issues concerning sys files involve Blue Screen of Death (BSOD) errors. These types of srtsp64.sys errors can be cause by hardware problems, outdated firmware, corrupt drivers, or other software-related (eg. Norton Security Premium update) issues. Some of these errors include:

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: srtsp64.sys.

:( Your PC ran into a problem that it couldn't handle, and now needs to restart. You can search for the error online: [BSOD] (srtsp64.sys).

<strong>STOP 0x00000050: PAGE FAULT IN A NONPAGED AREA (srtsp64.sys)</strong><br /><strong>STOP 0×0000007A: KERNEL DATA INPAGE (srtsp64.sys)</strong><br /><strong>STOP 0x0000001E: KMODE EXCEPTION NOT HANDLED (srtsp64.sys)</strong><br /><strong>STOP 0x0000007E: SYSTEM THREAD EXCEPTION NOT HANDLED (srtsp64.sys)</strong><br /><strong>STOP 0x0000003B: SYSTEM SERVICE EXCEPTION (srtsp64.sys)</strong><br /><strong>STOP 0x0000000A: IRQL NOT LESS EQUAL (srtsp64.sys)</strong>

It's Critical to Resolve Blue Screen of Death Errors

In the majority of cases, you will encounter srtsp64.sys BSOD errors after you've installed new hardware, software (Norton Security Premium), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to srtsp64.sys Blue Screen of Death errors. Therefore, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.


GEEK TIP : As a rule of thumb, it's always a good idea to create a Windows "Snapshot" backup / System Restore Point before making any hardware or software changes to your computer. That way, it's very easy to restore your system in the unfortunate event you encounter a srtsp64.sys Blue Screen of Death error after recent changes.



How to Fix srtsp64.sys Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your srtsp64.sys issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the srtsp64.sys error, please proceed to the Step 2 below.

Step 2: If recently installed Norton Security Premium (or related software), uninstall then try reinstalling Norton Security Premium software.

You can uninstall Norton Security Premium software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Norton Security Premium 22.6.0.142 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Norton Security Premium software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Norton Security Premium 22.6.0.142

Symantec Corporation

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many srtsp64.sys error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the srtsp64.sys error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your srtsp64.sys File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate srtsp64.sys file version. We maintain a comprehensive database of 100% malware-free srtsp64.sys files for every applicable version of Norton Security Premium. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download srtsp64.sys Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Norton Security Premium folder location:
    Windows 10: C:\Windows\System32\drivers\NSBUx64\1606000.08E\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve srtsp64.sys problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download srtsp64.sys Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying srtsp64.sys to your appropriate Windows system directory. Symantec Corporation typically does not release Norton Security Premium SYS files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing srtsp64.sys and all other SYS files for Norton Security Premium. An incorrectly installed SYS file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


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eraser64.sys Symantec Eraser Utility Driver ERASER ENGINE (115.2.0.111) 157520 C:\Program Files\WindowsApps\Deleted\Microsoft....
eng64.sys AV Engine Symantec Antivirus Engine (20151.1.0.32) 138488 C:\Program Files\WindowsApps\Deleted\Microsoft....
ex64.sys AV Engine Symantec Antivirus Engine (20151.1.0.32) 2148080 C:\Program Files\WindowsApps\Deleted\Microsoft....
BHDrvx64.sys BASH Driver BASH (9.3.0.69) 1665608 C:\Program Files\WindowsApps\Microsoft.SkypeApp...

Other Files Related to srtsp64.sys

File Name Description Software Program (Version) File Size (bytes) File Location
setuperr.log Log Norton Security Premium 22.6.0.142 1521 C:\Windows\Logs\DPX\
diagwrn.xml Extensible Markup Language Norton Security Premium 22.6.0.142 5718 C:\Windows\System32\Sysprep\Panther\
api-ms-win-core-handle... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 18032 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
ntuser.dat Game Data Norton Security Premium 22.6.0.142 1310720 C:\Users\Tester\
ntuser.dat Game Data Norton Security Premium 22.6.0.142 262144 C:\Windows\ServiceProfiles\NetworkService\


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