SRUtmp.log Errors: Download and Troubleshoot

Last Updated: 05/06/2020
[Time Required for Reading: 3.5 minutes]

LOG files such as SRUtmp.log are categorized as Text (Log) files. As a Log file, it was created for use in CyberLink Media Suite 13 by CyberLink.

The release of SRUtmp.log introduced for Windows was on 10/18/2013 in Windows 8.1. The latest file update released for CyberLink Media Suite 13 was on 07/22/2015 [file version 13]. SRUtmp.log is packaged with CyberLink Media Suite 13, Game Maker Studio 2 2.2.4, and Camtasia 2019 19.0.7.5034.

In this article, you will find detailed SRUtmp.log information, a LOG file troubleshooting guide, and a list of versions that are available for free download.

File Analysis Provided by Jason Geater (Author)


Recommended Download: Fix SRUtmp.log / CyberLink Media Suite-related registry issues with WinThruster.

Compatible with Windows 10, 8, 7, Vista, XP and 2000

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File Overview


General Information
File Name: SRUtmp.log
File Extension: LOG file extension
File Type: Text
Description: Log
User Popularity Rating:
 
Developer and Software Information
Software Program: CyberLink Media Suite 13
Developer: CyberLink
Software: CyberLink Media Suite
Software Version: 13
File Details
File Size (Bytes): 65536
Oldest File Date: 04/24/2017
Latest File Date: 03/30/2020


What are SRUtmp.log Error Messages?


General SRUtmp.log Runtime Errors

SRUtmp.log file errors often occur during the startup phase of CyberLink Media Suite, but can also occur while the program is running. These types LOG errors are also known as “runtime errors” because they occur while CyberLink Media Suite is running. Here are some of the most common SRUtmp.log runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Windows\System32\sru\SRUtmp.log

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most LOG errors are due to missing or corrupt files. Your SRUtmp.log file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with CyberLink Media Suite), or deleted by a malware infection. Furthermore, SRUtmp.log file corruption could be caused from a power outage when loading CyberLink Media Suite, system crash while loading or saving SRUtmp.log, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix SRUtmp.log Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your SRUtmp.log issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the SRUtmp.log error, please proceed to the Step 2 below.

Step 2: If recently installed CyberLink Media Suite (or related software), uninstall then try reinstalling CyberLink Media Suite software.

You can uninstall CyberLink Media Suite software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for CyberLink Media Suite 13 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall CyberLink Media Suite software.

If this Step 2 fails as well, please proceed to the Step 3 below.

CyberLink Media Suite 13

CyberLink

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many SRUtmp.log error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the SRUtmp.log error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your SRUtmp.log File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate SRUtmp.log file version. We maintain a comprehensive database of 100% malware-free SRUtmp.log files for every applicable version of CyberLink Media Suite. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download SRUtmp.log Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate CyberLink Media Suite folder location:
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    Windows 10: C:\Windows\System32\sru\
    Windows 10: C:\Windows\System32\sru\
    Windows 10: C:\Windows\System32\sru\
    Windows 8.1: C:\Windows\System32\sru\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve SRUtmp.log problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download SRUtmp.log Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying SRUtmp.log to your appropriate Windows system directory. CyberLink typically does not release CyberLink Media Suite LOG files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing SRUtmp.log and all other LOG files for CyberLink Media Suite. An incorrectly installed LOG file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10
Windows 8.1


Files Related to SRUtmp.log


LOG Files Related to SRUtmp.log

File Name Description Software Program (Version) File Size (bytes) File Location
BlueBox.log Log CyberLink Media Suite 13 61702 C:\Windows\Logs\MoSetup\
setupact.log Log CyberLink Media Suite 13 40328 C:\$WINDOWS.~BT\Sources\Panther\
PowerPlan.log Log CyberLink Media Suite 13 67 C:\Windows\Temp\
InstallationLog.log Log CyberLink Media Suite 13 9323 C:\ProgramData\install_backup\{90BB14DB-2494-40...
SRU0004A.log Log CyberLink Media Suite 13 65536 C:\Windows\System32\sru\

Other Files Related to SRUtmp.log

File Name Description Software Program (Version) File Size (bytes) File Location
WmiApRpl.ini Windows Initialization CyberLink YouCam 8 29736 C:\Windows\inf\WmiApRpl\0009\
WmiApRpl.h C/C++/Objective-C Header CyberLink YouCam 8 3444 C:\Windows\System32\wbem\Performance\
diagwrn.xml Extensible Markup Language CyberLink YouCam 8 5718 C:\Windows\System32\Sysprep\Panther\
EtwRTDiagLog.etl Microsoft Event Trace Log CyberLink YouCam 8 1624 C:\Windows\System32\LogFiles\WMI\RtBackup\
api-ms-win-core-handle... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 18248 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...


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