3 Steps to Download and Fix Websocket.js Errors

Last Updated: 11/28/2023
[Reading Time Required: 3.5 minutes]

websocket.js is considered a type of JavaScript file. It is most-commonly used in Adobe Photoshop CC developed by Adobe Systems Incorporated. It uses the JS file extension and is considered a Script (JavaScript) file.

The initial introduction of websocket.js released in Nero Platinum 2019 21.0.01200 was for Windows 10 on 09/12/2019. The latest version update [vCC] for Adobe Photoshop was CC released on 04/07/2013.

Continue reading below to discover detailed file information, JS file troubleshooting, and free downloads of several versions of websocket.js.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: websocket.js
File Extension: JS file extension
File Type: Script
Description: JavaScript
User Popularity Rating:
 
Developer and Software Information
Software Program: Adobe Photoshop CC
Developer: Adobe Systems Incorporated
Software: Adobe Photoshop
Software Version: CC
File Details
File Size (Bytes): 28607
Oldest File Date: 10/05/2019
Latest File Date: 11/16/2019


What are websocket.js Error Messages?


General websocket.js Runtime Errors

websocket.js file errors often occur during the startup phase of Adobe Photoshop, but can also occur while the program is running. These types JS errors are also known as “runtime errors” because they occur while Adobe Photoshop is running. Here are some of the most common websocket.js runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Generator-builtin\node_modules\ws\lib\websocket.js

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most JS errors are due to missing or corrupt files. Your websocket.js file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Adobe Photoshop), or deleted by a malware infection. Furthermore, websocket.js file corruption could be caused from a power outage when loading Adobe Photoshop, system crash while loading or saving websocket.js, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix websocket.js Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your websocket.js issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the websocket.js error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Photoshop (or related software), uninstall then try reinstalling Adobe Photoshop software.

You can uninstall Adobe Photoshop software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Adobe Photoshop CC and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Photoshop software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Photoshop CC

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many websocket.js error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the websocket.js error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your websocket.js File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate websocket.js file version. We maintain a comprehensive database of 100% malware-free websocket.js files for every applicable version of Adobe Photoshop. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download websocket.js Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Adobe Photoshop folder location:
    Windows 10: C:\Program Files (x86)\Nero\Nero Launcher\web\javascripts\
    Windows 10: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Generator-builtin\node_modules\ws\lib\
    Windows 10: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-ins\Generator\crema.generate\node_modules\ws\lib\
    Windows 10: C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\ws\lib\
    Windows 10: C:\ProgramData\Nero\Nero Start\webVL\javascripts\
    Show 4 more directories +
    Windows 10: C:\Program Files (x86)\Nero\Nero Launcher\web\javascripts\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\ws\lib\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\ws\lib\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\ws\lib\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve websocket.js problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download websocket.js Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying websocket.js to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Photoshop JS files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing websocket.js and all other JS files for Adobe Photoshop. An incorrectly installed JS file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to websocket.js


JS Files Related to websocket.js

File Name Description Software Program (Version) File Size (bytes) File Location
dropLastWhile.js JavaScript Adobe Photoshop CC 46 C:\Windows\System32\winevt\Logs\
lb.js JavaScript Adobe Photoshop CC 4933 C:\Windows\System32\winevt\Logs\
bind.js JavaScript Adobe Photoshop CC 153 C:\Windows\System32\winevt\Logs\
update_request.js JavaScript Adobe Photoshop CC 14235 C:\Program Files\WindowsApps\Deleted\Microsoft....
now.js JavaScript Adobe Photoshop CC 520 C:\Windows\System32\winevt\Logs\

Other Files Related to websocket.js

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Adobe Illustrator CC CC 2019 (23.1) 1000452 C:\Windows\Logs\CBS\
CBS.log Log Adobe Photoshop CC 1157059 C:\Windows\Logs\CBS\
CBS.log Log Adobe Photoshop Lightroom 6.7 (CC 2015.7) 1235486 C:\Windows\Logs\CBS\
setuperr.log Log Adobe Captivate 2017 Release 762 C:\Windows\Logs\DPX\
setuperr.log Log Adobe Illustrator CC CC 2019 (23.1) 5179 C:\Windows\Panther\NewOs\Panther\


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