Troubleshooting Mobile-app.html: How To Guide (Free Download)

Last Updated: 01/24/2024
[Reading Time Required: 3.5 minutes]

The development of Nero Platinum 2019 21.0.01200 by Nero AG prompted the latest creation of mobile-app.html. It is also known as a Hypertext Markup Language file (file extension HTML), which is classified as a type of HTML (Hypertext Markup Language) file.

The first version of mobile-app.html for Nero Burning ROM 2019 1.12.0.1 was seen on 08/21/2019 in Windows 10. The latest version update [v21.0.01200] for Nero Platinum 2019 was 21.0.01200 released on 09/12/2019.

Below, you find comprehensive file information, instructions for simple HTML file troubleshooting, and list of free mobile-app.html downloads for each available file version.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: mobile-app.html
File Extension: HTML file extension
Title: Mobile App
File Type: Internet Web
Description: Hypertext Markup Language
MIME Type: text/html
User Popularity Rating:
 
Developer and Software Information
Software Program: Nero Platinum 2019 21.0.01200
Developer: Nero AG
Software: Nero Platinum 2019
Software Version: 21.0.01200
File Details
File Size (Bytes): 4327
Oldest File Date: 11/12/2019
Latest File Date: 11/12/2019


What are mobile-app.html Error Messages?


General mobile-app.html Runtime Errors

mobile-app.html file errors often occur during the startup phase of Nero Platinum 2019, but can also occur while the program is running. These types HTML errors are also known as “runtime errors” because they occur while Nero Platinum 2019 is running. Here are some of the most common mobile-app.html runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Nero\Nero Launcher\web\mobile-app.html

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most HTML errors are due to missing or corrupt files. Your mobile-app.html file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Nero Platinum 2019), or deleted by a malware infection. Furthermore, mobile-app.html file corruption could be caused from a power outage when loading Nero Platinum 2019, system crash while loading or saving mobile-app.html, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix mobile-app.html Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your mobile-app.html issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the mobile-app.html error, please proceed to the Step 2 below.

Step 2: If recently installed Nero Platinum 2019 (or related software), uninstall then try reinstalling Nero Platinum 2019 software.

You can uninstall Nero Platinum 2019 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Nero Platinum 2019 21.0.01200 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Nero Platinum 2019 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Nero Platinum 2019 21.0.01200

Nero AG

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many mobile-app.html error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the mobile-app.html error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your mobile-app.html File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate mobile-app.html file version. We maintain a comprehensive database of 100% malware-free mobile-app.html files for every applicable version of Nero Platinum 2019. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download mobile-app.html Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Nero Platinum 2019 folder location:
    Windows 10: C:\Program Files (x86)\Nero\Nero Launcher\web\
    Windows 10: C:\Program Files (x86)\Nero\Nero Launcher\web\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve mobile-app.html problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download mobile-app.html Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying mobile-app.html to your appropriate Windows system directory. Nero AG typically does not release Nero Platinum 2019 HTML files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing mobile-app.html and all other HTML files for Nero Platinum 2019. An incorrectly installed HTML file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to mobile-app.html


HTML Files Related to mobile-app.html

File Name Description Software Program (Version) File Size (bytes) File Location
TestSharePage.html Hypertext Markup Language Nero Platinum 2019 21.0.01200 1156 C:\Users\Tester\AppData\Local\
Extras.html Hypertext Markup Language Nero Platinum 2019 21.0.01200 2912 C:\Windows\System32\wdi\LogFiles\
creative-content.html Hypertext Markup Language Nero Platinum 2019 21.0.01200 6007 C:\Program Files\WindowsApps\Microsoft.WindowsM...
ErrorPage.html Hypertext Markup Language Nero Platinum 2019 21.0.01200 6185 C:\Users\Bill\AppData\Local\
wait.html Hypertext Markup Language Nero Platinum 2019 21.0.01200 4261 C:\Program Files\WindowsApps\Microsoft.ZuneMusi...

Other Files Related to mobile-app.html

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Nero Burning ROM 2019 1.12.0.1 226720 C:\Windows\Logs\CBS\
SA.DAT Game Data Nero Burning ROM 2019 1.12.0.1 6 C:\WINDOWS\Tasks\
SA.DAT Game Data Nero Platinum 2019 21.0.01200 6 C:\WINDOWS\Tasks\
volsnap.PNF Precompiled INF Nero Burning ROM 2019 1.12.0.1 5164 C:\Windows\inf\
dpx.dll Microsoft(R) Delta Package Expander Microsoft® Windows® Operating System (5.00) 628024 C:\Windows\SoftwareDistribution\Download\43a200...


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