Rim.DesktopHelper.exe EXE Errors: Download and Troubleshoot

Last Updated: 11/25/2023
[Time Needed for Reading: ~4-6 minutes]

Rim.DesktopHelper.exe is considered a type of Rim.DesktopHelper file. It is most-commonly used in BlackBerry Desktop Software Helper developed by BlackBerry. It uses the EXE file extension and is considered a Win32 EXE (Executable application) file.

The first version of Rim.DesktopHelper.exe for BlackBerry Desktop Manager 7.1.0 B39 was seen on 12/14/2012 in Windows 10. According to our records, this is the primary and most recent file release from BlackBerry.

Below, you find comprehensive file information, instructions for simple EXE file troubleshooting, and list of free Rim.DesktopHelper.exe downloads for each available file version.

File Analysis Provided by Jason Geater (Author)

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Compatible with Windows 11, 10, 8, 7, Vista, XP and 2000

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File Overview

General Information
File Name: Rim.DesktopHelper.exe
File Extension: EXE file extension
Description: Rim.DesktopHelper
Object File Type: Executable application
File Operating System: Win32
MIME Type: application/octet-stream
User Popularity Rating:
Developer and Software Information
Software Developer: Research In Motion
Software Program: BlackBerry Desktop Software Helper
Legal Copyright: Copyright © 2009-2012 Research In Motion Limited.
File Details
Character Set: Unicode
Language Code: Neutral
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x5f10e
Code Size: 381440
Assembly Version:

What are Rim.DesktopHelper.exe Error Messages?

Rim.DesktopHelper.exe Runtime Errors

Runtime errors are BlackBerry Desktop Manager errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when Rim.DesktopHelper.exe is attempted to be loaded either when BlackBerry Desktop Manager is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using BlackBerry Desktop Manager.

In most cases, Rim.DesktopHelper.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these Rim.DesktopHelper.exe error messages mean that BlackBerry Desktop Manager was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, BlackBerry Desktop Manager will be unable to start without resolving these errors.

Some of the most common Rim.DesktopHelper.exe errors include:

  • Rim.DesktopHelper.exe - Bad Image.
  • Rim.DesktopHelper.exe Application Error.
  • Rim.DesktopHelper.exe could not be found.
  • Rim.DesktopHelper.exe could not be installed.
  • Rim.DesktopHelper.exe could not be launched. Class not registered.
  • Rim.DesktopHelper.exe could not be started.
  • Rim.DesktopHelper.exe failed to initialize properly.
  • Rim.DesktopHelper.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • Rim.DesktopHelper.exe is not a valid Win32 application.
  • Rim.DesktopHelper.exe is not running.
  • Cannot find Rim.DesktopHelper.exe.
  • Error starting program: Rim.DesktopHelper.exe.
  • Faulting Application Path: Rim.DesktopHelper.exe.
  • The file Rim.DesktopHelper.exe is missing or corrupt.
  • Windows failed to start - Rim.DesktopHelper.exe.
System Error

The program can’t start because Rim.DesktopHelper.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the Rim.DesktopHelper.exe error is key to properly resolving these errors. Although most of these EXE errors affecting Rim.DesktopHelper.exe will happen during startup, occasionally you will encounter a runtime error while using BlackBerry Desktop Software Helper. This can occur due to poor programming on behalf of Research In Motion, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of Rim.DesktopHelper.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix Rim.DesktopHelper.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your Rim.DesktopHelper.exe issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the Rim.DesktopHelper.exe error, please proceed to the Step 2 below.

Step 2: If recently installed BlackBerry Desktop Manager (or related software), uninstall then try reinstalling BlackBerry Desktop Manager software.

You can uninstall BlackBerry Desktop Manager software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for BlackBerry Desktop Manager 7.1.0 B39 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall BlackBerry Desktop Manager software.

If this Step 2 fails as well, please proceed to the Step 3 below.

BlackBerry Desktop Manager 7.1.0 B39


Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many Rim.DesktopHelper.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the Rim.DesktopHelper.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your Rim.DesktopHelper.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate Rim.DesktopHelper.exe file version. We maintain a comprehensive database of 100% malware-free Rim.DesktopHelper.exe files for every applicable version of BlackBerry Desktop Manager. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download Rim.DesktopHelper.exe Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate BlackBerry Desktop Manager folder location:
    Windows 10: C:\Program Files (x86)\Research In Motion\BlackBerry Desktop\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve Rim.DesktopHelper.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

Download Rim.DesktopHelper.exe Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying Rim.DesktopHelper.exe to your appropriate Windows system directory. BlackBerry typically does not release BlackBerry Desktop Manager EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing Rim.DesktopHelper.exe and all other EXE files for BlackBerry Desktop Manager. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10

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EXE Files Related to Rim.DesktopHelper.exe

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OneDriveUpdaterService... Updater Service Microsoft OneDrive (19.174.0902.0013) 2492024 C:\Users\Tester\AppData\Local\
onenoteim.exe OneNote Microsoft OneNote (16.0.12130.20068) 3411200 C:\Windows\System32\wbem\Repository\
MpSigStub.exe Microsoft Malware Protection Signature Update Stub Microsoft Malware Protection (1.1.16500.1) 748816 C:\Windows\inf\

Other Files Related to Rim.DesktopHelper.exe

File Name Description Software Program (Version) File Size (bytes) File Location
SA.DAT Game Data BlackBerry Desktop Manager 7.1.0 B39 6 C:\WINDOWS\Tasks\
EtwRTDiagLog.etl Microsoft Event Trace Log BlackBerry Desktop Manager 7.1.0 B39 3536 C:\Windows\System32\LogFiles\WMI\RtBackup\
EtwRTEventLog-System.etl Microsoft Event Trace Log BlackBerry Desktop Manager 7.1.0 B39 840 C:\Windows\System32\LogFiles\WMI\RtBackup\
api-ms-win-core-debug-... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 18040 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
BootCKCL.etl Microsoft Event Trace Log BlackBerry Desktop Manager 7.1.0 B39 18874368 C:\Windows\System32\wdi\LogFiles\


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