3 Steps to Download and Fix CPInfoDll.dll DLL Errors

Last Updated: 11/26/2023
[Time Required for Reading: 3.5 minutes]

DLL files such as CPInfoDll.dll are categorized as Win32 DLL (Unknown) files. As a Check Point Endpoint Log Collection Tool file, it was created for use in End Point Security by ZoneAlarm.

CPInfoDll.dll was initially released with ZoneAlarm Antivirus 15.8.008.18174 on 11/27/2019 for the Windows 10 Operating System. On 04/30/2019, version 861000001 was released for ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012.

In this article, you will find detailed CPInfoDll.dll information, a DLL file troubleshooting guide, and a list of versions that are available for free download.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: CPInfoDll.dll
File Extension: DLL file extension
Description: Check Point Endpoint Log Collection Tool
Object File Type: Unknown
File Operating System: Win32
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Check Point Software Technologies Ltd.
Software Program: End Point Security
Legal Copyright: 2009 Copyright Check Point Software Technologies Ltd.
File Details
Character Set: Windows, Latin1
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x0017
Entry Point: 0x25953
Code Size: 251904


What are CPInfoDll.dll Error Messages?


Dynamic Link Library CPInfoDll.dll Errors

CPInfoDll.dll is considered a type of Dynamic Link Library (DLL) file. Dynamic Link Library files, like CPInfoDll.dll, are essentially a "guide book" that stores information and instructions for executable (EXE) files - like MpSigStub.exe - to follow. These files were created so that multiple programs (eg. ZoneAlarm Pro Antivirus+Firewall 2019) could share the same CPInfoDll.dll file, saving valuable memory allocation, therefore making your computer run more efficiently.

Unfortunately, what makes DLL files so convenient and efficient, also makes them extremely vulnerable to problems. If something happens to a shared DLL file, either it goes missing or gets corrupted in some way, it can generate a "runtime" error message. Runtime is pretty self-explanatory; it means that these errors are triggered when CPInfoDll.dll is attempted to be loaded either when ZoneAlarm Pro Antivirus+Firewall 2019 is starting up, or in some cases already running. Some of the most common CPInfoDll.dll errors include:

Your CPInfoDll.dll file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with ZoneAlarm Pro Antivirus+Firewall 2019), or deleted by a malware infection. Furthermore, CPInfoDll.dll file corruption could be caused from a power outage when loading ZoneAlarm Pro Antivirus+Firewall 2019, system crash while loading CPInfoDll.dll, bad sectors on your storage media (usually your primary hard drive), or quite commonly, a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix CPInfoDll.dll Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your CPInfoDll.dll issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the CPInfoDll.dll error, please proceed to the Step 2 below.

Step 2: If recently installed ZoneAlarm Pro Antivirus+Firewall 2019 (or related software), uninstall then try reinstalling ZoneAlarm Pro Antivirus+Firewall 2019 software.

You can uninstall ZoneAlarm Pro Antivirus+Firewall 2019 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall ZoneAlarm Pro Antivirus+Firewall 2019 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012

ZoneAlarm

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many CPInfoDll.dll error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the CPInfoDll.dll error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your CPInfoDll.dll File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate CPInfoDll.dll file version. We maintain a comprehensive database of 100% malware-free CPInfoDll.dll files for every applicable version of ZoneAlarm Pro Antivirus+Firewall 2019. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download CPInfoDll.dll Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate ZoneAlarm Pro Antivirus+Firewall 2019 folder location:
    Windows 10: C:\Program Files (x86)\CheckPoint\ZoneAlarm\diagnostics\
    Windows 10: C:\Program Files (x86)\CheckPoint\ZoneAlarm\diagnostics\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve CPInfoDll.dll problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download CPInfoDll.dll Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying CPInfoDll.dll to your appropriate Windows system directory. ZoneAlarm typically does not release ZoneAlarm Pro Antivirus+Firewall 2019 DLL files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing CPInfoDll.dll and all other DLL files for ZoneAlarm Pro Antivirus+Firewall 2019. An incorrectly installed DLL file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


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DLL Files Related to CPInfoDll.dll

File Name Description Software Program (Version) File Size (bytes) File Location
api-ms-win-core-util-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 11112 C:\Windows\inf\
zdx.dll ZoneAlarm ZoneAlarm (15.6.11.17996) 141680 C:\Program Files\WindowsApps\microsoft.windowsc...
api-ms-win-core-memory... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 11624 C:\$WINDOWS.~BT\Sources\Boot\EFI\hr-HR\
api-ms-win-core-timezo... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.10586.212) 18624 C:\Windows\System32\LogFiles\WMI\RtBackup\
FileSyncViews.dll Microsoft OneDrive Qt Components Microsoft OneDrive (19.192.0926.0012) 1992552 C:\Users\Tester\AppData\Local\Microsoft\Windows\

Other Files Related to CPInfoDll.dll

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 888398 C:\Windows\Logs\CBS\
SA.DAT Game Data ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 6 C:\WINDOWS\Tasks\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 11112 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
api-ms-win-core-sysinf... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.14393.33) 19136 C:\Program Files (x86)\CheckPoint\Install\
api-ms-win-core-sysinf... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.10586.212) 19648 C:\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\


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