Troubleshooting Adobe AIR.dll DLL Errors and Downloading Updates

Last Updated: 07/02/2022
[Time to Read: ~3-5 minutes]

Adobe AIR.dll, also known as a Adobe AIR file, was created by Adobe Systems Incorporated for the development of Adobe AIR. DLL files fall under under the Win32 DLL (Dynamic link library) file type category.

The first version of Adobe AIR.dll was released for the Windows 10 Operating System on 04/30/2010 inside Adobe Flash Professional CC (not specified). On 07/26/2017, version was released for Adobe Captivate 2017 Release.

This article discusses complete file details, DLL file troubleshooting instructions for problems with Adobe AIR.dll, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)

Recommended Download: Fix Adobe AIR.dll / Adobe Captivate-related registry issues with WinThruster.

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File Overview

General Information
File Name: Adobe AIR.dll
File Extension: DLL file extension
Description: Adobe AIR
Object File Type: Dynamic link library
File Operating System: Windows NT 32-bit
MIME Type: application/octet-stream
User Popularity Rating:
Developer and Software Information
Software Developer: Adobe Systems Inc.
Software Program: Adobe AIR
Legal Copyright: Copyright 2007-2016, Adobe Systems Inc.
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: Pre-release
File Flags Mask: 0x0003
Entry Point: 0x70d33
Code Size: 13190656

What are Adobe AIR.dll Error Messages?

Dynamic Link Library Adobe AIR.dll Errors

Adobe AIR.dll is considered a type of Dynamic Link Library (DLL) file. Dynamic Link Library files, like Adobe AIR.dll, are essentially a "guide book" that stores information and instructions for executable (EXE) files - like klist.exe - to follow. These files were created so that multiple programs (eg. Adobe Captivate) could share the same Adobe AIR.dll file, saving valuable memory allocation, therefore making your computer run more efficiently.

Unfortunately, what makes DLL files so convenient and efficient, also makes them extremely vulnerable to problems. If something happens to a shared DLL file, either it goes missing or gets corrupted in some way, it can generate a "runtime" error message. Runtime is pretty self-explanatory; it means that these errors are triggered when Adobe AIR.dll is attempted to be loaded either when Adobe Captivate is starting up, or in some cases already running. Some of the most common Adobe AIR.dll errors include:

Your Adobe AIR.dll file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Adobe Captivate), or deleted by a malware infection. Furthermore, Adobe AIR.dll file corruption could be caused from a power outage when loading Adobe Captivate, system crash while loading Adobe AIR.dll, bad sectors on your storage media (usually your primary hard drive), or quite commonly, a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix Adobe AIR.dll Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your Adobe AIR.dll issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the Adobe AIR.dll error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Captivate (or related software), uninstall then try reinstalling Adobe Captivate software.

You can uninstall Adobe Captivate software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Adobe Captivate 2017 Release and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Captivate software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Captivate 2017 Release

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many Adobe AIR.dll error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the Adobe AIR.dll error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your Adobe AIR.dll File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate Adobe AIR.dll file version. We maintain a comprehensive database of 100% malware-free Adobe AIR.dll files for every applicable version of Adobe Captivate. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download Adobe AIR.dll Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Adobe Captivate folder location:
    Windows 10: C:\Program Files\Adobe\Adobe Animate CC 2019\AIR30.0\runtimes\air-captive\win64\Adobe AIR\Versions\1.0\
    Windows 10: C:\Program Files\Adobe\Adobe Animate CC 2019\AIR30.0\runtimes\air-captive\win\Adobe AIR\Versions\1.0\
    Windows 10: C:\Program Files\Adobe\Adobe Animate CC 2019\AIR30.0\runtimes\air\win64\Adobe AIR\Versions\1.0\
    Windows 10: C:\Program Files\Adobe\Adobe Animate CC 2019\AIR30.0\runtimes\air\win\Adobe AIR\Versions\1.0\
    Windows 10: C:\Program Files (x86)\Garden Planner\Adobe AIR\Versions\1.0\
    Show 2 more directories +
    Windows 10: C:\Program Files\Adobe\Adobe Animate CC 2019\Common\Configuration\Simulator\Adobe AIR\Versions\1.0\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve Adobe AIR.dll problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

Download Adobe AIR.dll Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying Adobe AIR.dll to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Captivate DLL files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing Adobe AIR.dll and all other DLL files for Adobe Captivate. An incorrectly installed DLL file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10

Files Related to Adobe AIR.dll

DLL Files Related to Adobe AIR.dll

File Name Description Software Program (Version) File Size (bytes) File Location
setup.dll Adobe Setup Adobe Setup (5,3,100,0) 2768024 C:\Program Files (x86)\Common Files\Adobe\OOBE\...
Qt5DBus.dll C++ Application Development Framework Qt5 ( 349032 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
prism_d3d.dll Java(TM) Platform SE binary Java(TM) Platform SE 8 ( 142760 C:\Program Files (x86)\Adobe\Adobe Captivate 20...
adobe_upgrade.dll Adobe Upgrade Library adobe_upgrade ( (BuildVersion: 7.0; BuildDate: Mon Nov 18 2013 16:58:4)) 1132688 C:\Program Files (x86)\Common Files\Adobe\OOBE\...
glib-lite.dll Java(TM) Platform SE binary Java(TM) Platform SE 8 ( 403880 C:\Program Files (x86)\Adobe\Adobe Captivate 20...

Other Files Related to Adobe AIR.dll

File Name Description Software Program (Version) File Size (bytes) File Location
Sessions.xml Extensible Markup Language Adobe Acrobat DC 2019.012.20034 5303712 C:\Windows\servicing\Sessions\
CBS.log Log Adobe Acrobat DC (not specified) 888230 C:\Windows\Logs\CBS\
CBS.log Log Adobe Illustrator CC CC 2019 (23.1) 1000452 C:\Windows\Logs\CBS\
CBS.log Log Adobe Premiere Pro CC 14 1311836 C:\Windows\Logs\CBS\
setuperr.log Log Adobe Illustrator CC CC 2019 (23.1) 5179 C:\Windows\Panther\NewOs\Panther\


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