Offline.mht Errors: Download and Troubleshoot

Last Updated: 11/28/2023
[Time to Read: ~3-5 minutes]

offline.mht is considered a type of MHTML Web Archive file. It is most-commonly used in Napster 4.6.3.4 developed by Napster. It uses the MHT file extension and is considered a Internet Web (MHTML Web Archive) file.

The first release in the Windows 10 Operating System for offline.mht was on 01/19/2010 inside Napster 4.6.3.4. This is not only most recent release from Napster, but it's the only version known in existence.

Please continue reading to find your correct offline.mht file version download (free), detailed file information, and MHT file troubleshooting instructions.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: offline.mht
File Extension: MHT file extension
File Type: Internet Web
Description: MHTML Web Archive
User Popularity Rating:
 
Developer and Software Information
Software Program: Napster 4.6.3.4
Developer: Napster
Software: Napster
Software Version: 4.6.3.4
File Details
File Size (Bytes): 3360
Oldest File Date: 11/15/2019
Latest File Date: 11/15/2019


What are offline.mht Error Messages?


General offline.mht Runtime Errors

offline.mht file errors often occur during the startup phase of Napster, but can also occur while the program is running. These types MHT errors are also known as “runtime errors” because they occur while Napster is running. Here are some of the most common offline.mht runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Napster\templates\offline.mht

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most MHT errors are due to missing or corrupt files. Your offline.mht file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Napster), or deleted by a malware infection. Furthermore, offline.mht file corruption could be caused from a power outage when loading Napster, system crash while loading or saving offline.mht, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix offline.mht Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your offline.mht issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the offline.mht error, please proceed to the Step 2 below.

Step 2: If recently installed Napster (or related software), uninstall then try reinstalling Napster software.

You can uninstall Napster software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Napster 4.6.3.4 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Napster software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Napster 4.6.3.4

Napster

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many offline.mht error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the offline.mht error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your offline.mht File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate offline.mht file version. We maintain a comprehensive database of 100% malware-free offline.mht files for every applicable version of Napster. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download offline.mht Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Napster folder location:
    Windows 10: C:\Program Files (x86)\Napster\templates\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve offline.mht problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download offline.mht Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying offline.mht to your appropriate Windows system directory. Napster typically does not release Napster MHT files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing offline.mht and all other MHT files for Napster. An incorrectly installed MHT file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to offline.mht


MHT Files Related to offline.mht

File Name Description Software Program (Version) File Size (bytes) File Location
device_summary.mht MHTML Web Archive Napster 4.6.3.4 5353 C:\Program Files\WindowsApps\Deleted\Microsoft....
about_box.mht MHTML Web Archive Napster 4.6.3.4 4462 C:\Program Files\WindowsApps\Microsoft.WindowsS...
purchased_tracks.mht MHTML Web Archive Napster 4.6.3.4 5338 C:\Program Files\WindowsApps\Microsoft.StorePur...
BurnCD.mht MHTML Web Archive Napster 4.6.3.4 8432 C:\Program Files\WindowsApps\Microsoft.WindowsS...
page_unavailable.mht MHTML Web Archive Napster 4.6.3.4 5961 C:\Program Files\WindowsApps\Deleted\Microsoft....

Other Files Related to offline.mht

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Napster 4.6.3.4 988693 C:\Windows\Logs\CBS\
volsnap.PNF Precompiled INF Napster 4.6.3.4 5164 C:\Windows\inf\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 18248 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
EtwRTDiagLog.etl Microsoft Event Trace Log Napster 4.6.3.4 109664 C:\Windows\System32\LogFiles\WMI\RtBackup\
EtwRTEventLog-System.etl Microsoft Event Trace Log Napster 4.6.3.4 1176 C:\Windows\System32\LogFiles\WMI\RtBackup\


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