How to Download and Fix ProductConfig.js Errors

Last Updated: 12/16/2023
[Time Needed for Reading: ~4-6 minutes]

The development of Norton Security Premium 22.6.0.142 by Symantec Corporation prompted the latest creation of productConfig.js. It is also known as a JavaScript file (file extension JS), which is classified as a type of Script (JavaScript) file.

The first release in the Windows 10 Operating System for productConfig.js was on 04/26/2016 inside Norton Security Premium 22.6.0.142. This file version is latest update offered from Symantec Corporation, according to our records.

This article discusses complete file details, JS file troubleshooting instructions for problems with productConfig.js, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: productConfig.js
File Extension: JS file extension
File Type: Script
Description: JavaScript
User Popularity Rating:
 
Developer and Software Information
Software Program: Norton Security Premium 22.6.0.142
Developer: Symantec Corporation
Software: Norton Security Premium
Software Version: 22.6.0.142
File Details
File Size (Bytes): 4302
Oldest File Date: 10/31/2019
Latest File Date: 10/31/2019


What are productConfig.js Error Messages?


General productConfig.js Runtime Errors

productConfig.js file errors often occur during the startup phase of Norton Security Premium, but can also occur while the program is running. These types JS errors are also known as “runtime errors” because they occur while Norton Security Premium is running. Here are some of the most common productConfig.js runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.6.0.142\coFFAddon\productConfig.js

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most JS errors are due to missing or corrupt files. Your productConfig.js file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Norton Security Premium), or deleted by a malware infection. Furthermore, productConfig.js file corruption could be caused from a power outage when loading Norton Security Premium, system crash while loading or saving productConfig.js, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix productConfig.js Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your productConfig.js issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the productConfig.js error, please proceed to the Step 2 below.

Step 2: If recently installed Norton Security Premium (or related software), uninstall then try reinstalling Norton Security Premium software.

You can uninstall Norton Security Premium software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Norton Security Premium 22.6.0.142 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Norton Security Premium software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Norton Security Premium 22.6.0.142

Symantec Corporation

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many productConfig.js error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the productConfig.js error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your productConfig.js File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate productConfig.js file version. We maintain a comprehensive database of 100% malware-free productConfig.js files for every applicable version of Norton Security Premium. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download productConfig.js Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Norton Security Premium folder location:
    Windows 10: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.6.0.142\coFFAddon\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve productConfig.js problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download productConfig.js Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying productConfig.js to your appropriate Windows system directory. Symantec Corporation typically does not release Norton Security Premium JS files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing productConfig.js and all other JS files for Norton Security Premium. An incorrectly installed JS file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to productConfig.js


JS Files Related to productConfig.js

File Name Description Software Program (Version) File Size (bytes) File Location
suggestion-popup.js JavaScript Norton Security Premium 22.6.0.142 1942 C:\Program Files\WindowsApps\Microsoft.VCLibs.1...
winrthost.js JavaScript Norton Security Premium 22.6.0.142 2354 C:\Windows\Microsoft.NET\Framework\v4.0.30319\
redirectPages.js JavaScript Norton Security Premium 22.6.0.142 1180 C:\Program Files\WindowsApps\Microsoft.GetHelp_...
workers.js JavaScript Norton Security Premium 22.6.0.142 897 C:\Program Files\WindowsApps\Deleted\Microsoft....
Yahoo.js JavaScript Norton Security Premium 22.6.0.142 12970 C:\Program Files\WindowsApps\Microsoft.VCLibs.1...

Other Files Related to productConfig.js

File Name Description Software Program (Version) File Size (bytes) File Location
setupact.log Log Norton Security Premium 22.6.0.142 177264 C:\Windows\Logs\DPX\
setupact.log Log Norton Security Premium 22.6.0.142 62521 C:\Windows\Panther\UnattendGC\
SA.DAT Game Data Norton Security Premium 22.6.0.142 6 C:\WINDOWS\Tasks\
setupapi.dev.log Log Norton Security Premium 22.6.0.142 684126 C:\Windows\inf\
diagwrn.xml Extensible Markup Language Norton Security Premium 22.6.0.142 5718 C:\Windows\System32\Sysprep\Panther\


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