Repair Support.html Issues (How to Download and Fix)

Last Updated: 11/27/2023
[Average Article Time to Read: 4.7 minutes]

support.html uses the HTML file extension, which is more specifically known as a Hypertext Markup Language file. It is classified as a HTML (Hypertext Markup Language) file, created for Yahoo Message Archive Decoder 4.5 by Ikitek.

The first version of support.html for AOMEI Partition Assistant Standard Edition 8.4 was seen on 08/05/2019 in Windows 10. The most recent version [file version 4.5] was introduced on 11/27/2009 for Yahoo Message Archive Decoder 4.5.

Continue reading below to discover detailed file information, HTML file troubleshooting, and free downloads of several versions of support.html.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: support.html
File Extension: HTML file extension
Title: Yahoo Message Archive Decoder Documentation
File Type: Internet Web
Description: Hypertext Markup Language
MIME Type: text/html
User Popularity Rating:
 
Developer and Software Information
Software Program: Yahoo Message Archive Decoder 4.5
Developer: Ikitek
Software: Yahoo Message Archive Decoder
Software Version: 4.5
File Details
File Size (Bytes): 10539
Oldest File Date: 10/16/2019
Latest File Date: 01/30/2020


What are support.html Error Messages?


General support.html Runtime Errors

support.html file errors often occur during the startup phase of Yahoo Message Archive Decoder, but can also occur while the program is running. These types HTML errors are also known as “runtime errors” because they occur while Yahoo Message Archive Decoder is running. Here are some of the most common support.html runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Yahoo Message Archive Decoder\help\support.html

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most HTML errors are due to missing or corrupt files. Your support.html file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Yahoo Message Archive Decoder), or deleted by a malware infection. Furthermore, support.html file corruption could be caused from a power outage when loading Yahoo Message Archive Decoder, system crash while loading or saving support.html, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix support.html Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your support.html issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the support.html error, please proceed to the Step 2 below.

Step 2: If recently installed Yahoo Message Archive Decoder (or related software), uninstall then try reinstalling Yahoo Message Archive Decoder software.

You can uninstall Yahoo Message Archive Decoder software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Yahoo Message Archive Decoder 4.5 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Yahoo Message Archive Decoder software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Yahoo Message Archive Decoder 4.5

Ikitek

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many support.html error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the support.html error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your support.html File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate support.html file version. We maintain a comprehensive database of 100% malware-free support.html files for every applicable version of Yahoo Message Archive Decoder. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download support.html Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Yahoo Message Archive Decoder folder location:
    Windows 10: C:\Program Files\MATLAB\R2019b\help\matlab\ref\
    Windows 10: C:\Program Files (x86)\AOMEI Partition Assistant\doc\
    Windows 10: C:\Program Files (x86)\Yahoo Message Archive Decoder\help\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve support.html problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download support.html Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying support.html to your appropriate Windows system directory. Ikitek typically does not release Yahoo Message Archive Decoder HTML files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing support.html and all other HTML files for Yahoo Message Archive Decoder. An incorrectly installed HTML file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to support.html


HTML Files Related to support.html

File Name Description Software Program (Version) File Size (bytes) File Location
MicrosoftEdgeFavorites... Hypertext Markup Language Yahoo Message Archive Decoder 4.5 457 C:\Users\Tester\AppData\Local\
ErrorPage.html Hypertext Markup Language Yahoo Message Archive Decoder 4.5 7936 C:\Users\Bill\AppData\Local\
basics.html Hypertext Markup Language Yahoo Message Archive Decoder 4.5 17336 C:\Windows\Fonts\
TestSharePage.html Hypertext Markup Language Yahoo Message Archive Decoder 4.5 1156 C:\Users\Tester\AppData\Local\
GetHelpWindow.html Hypertext Markup Language Yahoo Message Archive Decoder 4.5 5288 C:\Program Files (x86)\Common Files\microsoft s...

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setupact.log Log Yahoo Message Archive Decoder 4.5 15472 C:\Windows\System32\Sysprep\Panther\
SA.DAT Game Data Yahoo Message Archive Decoder 4.5 6 C:\WINDOWS\Tasks\
api-ms-win-core-profil... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 10600 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
diagwrn.xml Extensible Markup Language Yahoo Message Archive Decoder 4.5 5718 C:\Windows\System32\Sysprep\Panther\
api-ms-win-core-memory... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 11624 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...


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