How to Download Connect.htm and Fix Error Messages

Last Updated: 11/30/2023
[Average Read Time: 4.5 minutes]

HTM files such as connect.htm are categorized as HTML (Hypertext Markup Language) files. As a Hypertext Markup Language file, it was created for use in ICQ build 3916 by Mail.Ru.

The first version of connect.htm for ICQ build 3916 was seen on 11/27/2002 in Windows 10. This file release marks the latest and most updated version from Mail.Ru.

In this article, you will find detailed connect.htm information, a HTM file troubleshooting guide, and a list of versions that are available for free download.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: connect.htm
File Extension: HTM file extension
Title: ICQ.com
File Type: Internet Web
Description: Hypertext Markup Language
MIME Type: text/html
User Popularity Rating:
 
Developer and Software Information
Software Program: ICQ build 3916
Developer: Mail.Ru
Software: ICQ
Software Version: build 3916
File Details
File Size (Bytes): 722
Oldest File Date: 09/30/2019
Latest File Date: 09/30/2019


What are connect.htm Error Messages?


General connect.htm Runtime Errors

connect.htm file errors often occur during the startup phase of ICQ, but can also occur while the program is running. These types HTM errors are also known as “runtime errors” because they occur while ICQ is running. Here are some of the most common connect.htm runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\ICQ\DataFiles\connect.htm

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most HTM errors are due to missing or corrupt files. Your connect.htm file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with ICQ), or deleted by a malware infection. Furthermore, connect.htm file corruption could be caused from a power outage when loading ICQ, system crash while loading or saving connect.htm, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix connect.htm Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your connect.htm issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the connect.htm error, please proceed to the Step 2 below.

Step 2: If recently installed ICQ (or related software), uninstall then try reinstalling ICQ software.

You can uninstall ICQ software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for ICQ build 3916 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall ICQ software.

If this Step 2 fails as well, please proceed to the Step 3 below.

ICQ build 3916

Mail.Ru

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many connect.htm error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the connect.htm error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your connect.htm File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate connect.htm file version. We maintain a comprehensive database of 100% malware-free connect.htm files for every applicable version of ICQ. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download connect.htm Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate ICQ folder location:
    Windows 10: C:\Program Files (x86)\ICQ\DataFiles\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve connect.htm problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download connect.htm Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying connect.htm to your appropriate Windows system directory. Mail.Ru typically does not release ICQ HTM files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing connect.htm and all other HTM files for ICQ. An incorrectly installed HTM file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to connect.htm


HTM Files Related to connect.htm

File Name Description Software Program (Version) File Size (bytes) File Location
connect.htm Hypertext Markup Language ICQ build 3916 722 C:\Windows\Temp\2EE4493B-4E9E-4079-BE16-448B05F...
webmessagelocal2.htm Hypertext Markup Language ICQ build 3916 3137 C:\Windows\Temp\A85D40B5-CF87-43FF-B518-0A16AD1...
webmessagelocal1.htm Hypertext Markup Language ICQ build 3916 1433 C:\Windows\Temp\5EAFE4F0-F099-4BE8-B444-70C92CA...

Other Files Related to connect.htm

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log ICQ 10.0.12262 9398978 C:\Windows\Logs\CBS\
setupact.log Log ICQ build 3916 9909 C:\Windows\System32\Sysprep\Panther\
setupact.log Log ICQ 10.0.12262 1398820 C:\Windows\Logs\DPX\
SA.DAT Game Data ICQ 10.0.12262 6 C:\WINDOWS\Tasks\
api-ms-win-core-profil... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 17528 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...


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