Ssvagent.exe: How to Fix, Download, and Update

Last Updated: 11/24/2023
[Reading Time Required: 3.5 minutes]

ssvagent.exe uses the EXE file extension, which is more specifically known as a Java(TM) Platform SE binary file. It is classified as a Win32 EXE (Executable application) file, created for Java(TM) Platform SE 8 U25 by Adobe Systems Incorporated.

ssvagent.exe was initially released with Java Runtime Environment (JRE) 8 Update 221 on 10/02/2019 for the Windows 10 Operating System. The latest file update released for Adobe Captivate 2017 Release was on 07/26/2017 [file version].

In this short article, you will discover detailed file information, steps for troubleshooting EXE file problems with ssvagent.exe, and list of free downloads for every version that exists in our comprehensive file directory.

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File Overview

General Information
File Name: ssvagent.exe
File Extension: EXE file extension
Description: Java(TM) Platform SE binary
Object File Type: Executable application
File Operating System: Win32
MIME Type: application/octet-stream
User Popularity Rating:
Developer and Software Information
Software Developer: Oracle Corporation
Software Program: Java(TM) Platform SE 8 U25
Legal Copyright: Copyright © 2014
File Details
Character Set: Unicode
Language Code: Neutral
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x64d8
Code Size: 25088

What are ssvagent.exe Error Messages?

ssvagent.exe Runtime Errors

Runtime errors are Adobe Captivate errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when ssvagent.exe is attempted to be loaded either when Adobe Captivate is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using Adobe Captivate.

In most cases, ssvagent.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these ssvagent.exe error messages mean that Adobe Captivate was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, Adobe Captivate will be unable to start without resolving these errors.

Some of the most common ssvagent.exe errors include:

  • ssvagent.exe - Bad Image.
  • ssvagent.exe Application Error.
  • ssvagent.exe could not be found.
  • ssvagent.exe could not be installed.
  • ssvagent.exe could not be launched. Class not registered.
  • ssvagent.exe could not be started.
  • ssvagent.exe failed to initialize properly.
  • ssvagent.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • ssvagent.exe is not a valid Win32 application.
  • ssvagent.exe is not running.
  • Cannot find ssvagent.exe.
  • Error starting program: ssvagent.exe.
  • Faulting Application Path: ssvagent.exe.
  • The file ssvagent.exe is missing or corrupt.
  • Windows failed to start - ssvagent.exe.
System Error

The program can’t start because ssvagent.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the ssvagent.exe error is key to properly resolving these errors. Although most of these EXE errors affecting ssvagent.exe will happen during startup, occasionally you will encounter a runtime error while using Java(TM) Platform SE 8 U25. This can occur due to poor programming on behalf of Oracle Corporation, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of ssvagent.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix ssvagent.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your ssvagent.exe issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the ssvagent.exe error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Captivate (or related software), uninstall then try reinstalling Adobe Captivate software.

You can uninstall Adobe Captivate software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Adobe Captivate 2017 Release and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Captivate software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Captivate 2017 Release

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many ssvagent.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the ssvagent.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your ssvagent.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate ssvagent.exe file version. We maintain a comprehensive database of 100% malware-free ssvagent.exe files for every applicable version of Adobe Captivate. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download ssvagent.exe Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Adobe Captivate folder location:
    Windows 10: C:\Program Files (x86)\Java\jre1.8.0_221\bin\
    Windows 10: C:\Program Files\Futuremark\3DMark\jre\bin\
    Windows 10: C:\Program Files\Java\jre7\bin\
    Windows 10: C:\Program Files\Java\jdk1.7.0_40\jre\bin\
    Windows 10: C:\Program Files (x86)\Java\jre7\bin\
    Show 11 more directories +
    Windows 10: C:\Program Files (x86)\Java\jdk1.7.0_40\jre\bin\
    Windows 10: C:\Program Files\MATLAB\R2019b\sys\java\jre\win64\jre\bin\
    Windows 10: C:\Users\Tester\Downloads\_temp_matlab_R2019b_win64\sys\java\jre\win64\jre\bin\
    Windows 10: C:\Program Files (x86)\Sweet Home 3D\jre8\bin\
    Windows 10: C:\Program Files (x86)\Java\jdk1.5.0_22\jre\bin\
    Windows 10: C:\Program Files (x86)\Java\jre1.5.0_22\bin\
    Windows 10: C:\Program Files (x86)\Minecraft Launcher\runtime\jre-x64\bin\
    Windows 10: C:\Program Files (x86)\Java\jdk1.8.0_231\jre\bin\
    Windows 10: C:\Program Files\Common Files\Adobe\Adobe Animate CC 2019\jre\bin\
    Windows 10: C:\Program Files (x86)\Adobe\Adobe Captivate 2017 (32 Bit)\JVM\bin\
    Windows 10: C:\Program Files\IBM\SPSS\Statistics\Subscription\JRE\bin\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve ssvagent.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

Download ssvagent.exe Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying ssvagent.exe to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Captivate EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing ssvagent.exe and all other EXE files for Adobe Captivate. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10

Files Related to ssvagent.exe

EXE Files Related to ssvagent.exe

File Name Description Software Program (Version) File Size (bytes) File Location
keytool.exe Java(TM) Platform SE binary Java(TM) Platform SE 8 ( 15784 C:\Windows\System32\
ImporterREDServer.exe Windows Executable Adobe Media Core CS6 (6.0.0) 1174184 C:\Windows\System32\winevt\Logs\
CkMonDPI.exe Windows Executable Adobe Captivate 2017 Release 15984 C:\Windows\System32\winevt\Logs\
Setup.exe Adobe Setup Adobe Setup (5,3,100,0) 404120 C:\WINDOWS\Tasks\
CustomHook_Helperx64.exe CustomHook_Helperx64 Utility Application Adobe Setup (9,0,0,23) 374936 C:\Windows\System32\winevt\Logs\

Other Files Related to ssvagent.exe

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Adobe Illustrator CC CC 2019 (23.1) 1000452 C:\Windows\Logs\CBS\
CBS.log Log Adobe Premiere Pro CC 14 1311836 C:\Windows\Logs\CBS\
setuperr.log Log Adobe Captivate 2017 Release 762 C:\Windows\Logs\DPX\
symbol.ttf TrueType Font Adobe Photoshop CC 70128 C:\Program Files\WindowsApps\Microsoft.Office.O...
setupact.log Log Adobe Acrobat DC (not specified) 62521 C:\Windows\Panther\UnattendGC\


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