Troubleshooting HD-Agent.exe: How To Guide (Free Download)

Last Updated: 06/30/2021
[Time to Read: ~3-5 minutes]

BlueStacks Agent files, such as HD-Agent.exe, are considered a type of Win32 EXE (Executable application) file. They are associated with the EXE file extension, developed by BlueStacks Corporation for BlueStacks.

HD-Agent.exe was initially released with BlueStacks 4.140.2.1004 on 10/07/2019 for the Windows 10 Operating System. According to our records, this is the primary and most recent file release from BlueStacks Corporation.

Please see below for more detailed information, EXE file troubleshooting instructions, and free downloads of different versions of HD-Agent.exe.

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File Overview


General Information
File Name: HD-Agent.exe
File Extension: EXE file extension
Description: BlueStacks Agent
Object File Type: Executable application
File Operating System: Win32
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: BlueStack Systems, Inc.
Software Program: BlueStacks
Legal Copyright: Copyright 2011 BlueStack Systems, Inc. All Rights Reserved.
File Details
Character Set: Unicode
Language Code: Neutral
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x23fee
Code Size: 139264
Assembly Version: 4.140.2.1004


What are HD-Agent.exe Error Messages?


HD-Agent.exe Runtime Errors

Runtime errors are BlueStacks errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when HD-Agent.exe is attempted to be loaded either when BlueStacks is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using BlueStacks.

In most cases, HD-Agent.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these HD-Agent.exe error messages mean that BlueStacks was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, BlueStacks will be unable to start without resolving these errors.

Some of the most common HD-Agent.exe errors include:

  • HD-Agent.exe - Bad Image.
  • HD-Agent.exe Application Error.
  • HD-Agent.exe could not be found.
  • HD-Agent.exe could not be installed.
  • HD-Agent.exe could not be launched. Class not registered.
  • HD-Agent.exe could not be started.
  • HD-Agent.exe failed to initialize properly.
  • HD-Agent.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • HD-Agent.exe is not a valid Win32 application.
  • HD-Agent.exe is not running.
  • Cannot find HD-Agent.exe.
  • Error starting program: HD-Agent.exe.
  • Faulting Application Path: HD-Agent.exe.
  • The file HD-Agent.exe is missing or corrupt.
  • Windows failed to start - HD-Agent.exe.
System Error


The program can’t start because HD-Agent.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the HD-Agent.exe error is key to properly resolving these errors. Although most of these EXE errors affecting HD-Agent.exe will happen during startup, occasionally you will encounter a runtime error while using BlueStacks. This can occur due to poor programming on behalf of BlueStack Systems, Inc., conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of HD-Agent.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix HD-Agent.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your HD-Agent.exe issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the HD-Agent.exe error, please proceed to the Step 2 below.

Step 2: If recently installed BlueStacks (or related software), uninstall then try reinstalling BlueStacks software.

You can uninstall BlueStacks software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for BlueStacks 4.140.2.1004 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall BlueStacks software.

If this Step 2 fails as well, please proceed to the Step 3 below.

BlueStacks 4.140.2.1004

BlueStacks Corporation

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many HD-Agent.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the HD-Agent.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your HD-Agent.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate HD-Agent.exe file version. We maintain a comprehensive database of 100% malware-free HD-Agent.exe files for every applicable version of BlueStacks. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download HD-Agent.exe Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate BlueStacks folder location:
    Windows 10: C:\Program Files\BlueStacks\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve HD-Agent.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download HD-Agent.exe Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying HD-Agent.exe to your appropriate Windows system directory. BlueStacks Corporation typically does not release BlueStacks EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing HD-Agent.exe and all other EXE files for BlueStacks. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


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DiagTrackRunner.exe Microsoft Windows Diagnostics Tracking Runner Microsoft® Windows® Operating System (10.0.10586.0) 88256 C:\$WINDOWS.~BT\Sources\
WinStore.App.exe Windows Executable BlueStacks 4.140.2.1004 19456 C:\Program Files\WindowsApps\Microsoft.WindowsS...
FileSyncConfig.exe Microsoft OneDrive Configuration Application Microsoft OneDrive (19.152.0927.0012) 367744 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...

Other Files Related to HD-Agent.exe

File Name Description Software Program (Version) File Size (bytes) File Location
setuperr.log Log BlueStacks 4.140.2.1004 23532 C:\Windows\Logs\DPX\
symbol.ttf TrueType Font BlueStacks 4.140.2.1004 70128 C:\Program Files\WindowsApps\Microsoft.Office.O...
setupact.log Log BlueStacks 4.140.2.1004 62521 C:\Windows\Panther\UnattendGC\
diagwrn.xml Extensible Markup Language BlueStacks 4.140.2.1004 5718 C:\Windows\System32\Sysprep\Panther\
api-ms-win-core-memory... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 18752 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...


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