ZoneAlarm ZoneAlarm Pro Antivirus+Firewall 2019 EXE DiagnosticsCaptureTool.exe

Download, Fix, and Update DiagnosticsCaptureTool.exe

Last Updated: 11/25/2023
[Time to Read Article: 5 minutes]

The development of ZoneAlarm by ZoneAlarm prompted the latest creation of DiagnosticsCaptureTool.exe. It is also known as a ZoneAlarm file (file extension EXE), which is classified as a type of Win32 EXE (Dynamic link library) file.

DiagnosticsCaptureTool.exe was first released in the Windows 10 Operating System on 11/27/2019 with ZoneAlarm Antivirus 15.8.008.18174. The most recent version [file version 15.6.28.18012] was introduced on 04/30/2019 for ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012.

In this short article, you will discover detailed file information, steps for troubleshooting EXE file problems with DiagnosticsCaptureTool.exe, and list of free downloads for every version that exists in our comprehensive file directory.

File Analysis Provided by Jason Geater (Author)

File Overview

General Information ^✻
File Name:	DiagnosticsCaptureTool.exe
File Extension:	EXE file extension
Description:	ZoneAlarm
Object File Type:	Dynamic link library
File Operating System:	Windows NT 32-bit
MIME Type:	application/octet-stream
User Popularity Rating:

Developer and Software Information
Software Developer:	Check Point Software Technologies Ltd.
Software Program:	ZoneAlarm
Legal Copyright:	Copyright © 1998-2019, Check Point, LTD

File Details
Character Set:	Windows, Latin1
Language Code:	English (U.S.)
File Flags:	(none)
File Flags Mask:	0x003f
Entry Point:	0x411a0
Code Size:	298496

View Other DiagnosticsCaptureTool.exe Information

File Info	Description
File Size:	436 kB
File Modification Date/Time:	2019:12:16 15:51:33+00:00
File Type:	Win32 EXE
MIME Type:	application/octet-stream
Machine Type:	Intel 386 or later, and compatibles
Time Stamp:	2019:04:26 17:52:52+00:00
PE Type:	PE32
Linker Version:	14.0
Code Size:	298496
Initialized Data Size:	142336
Uninitialized Data Size:	0
Entry Point:	0x411a0
OS Version:	6.0
Image Version:	1.0
Subsystem Version:	6.0
Subsystem:	Windows GUI
File Version Number:	15.6.28.18012
Product Version Number:	15.6.28.18012
File Flags Mask:	0x003f
File Flags:	(none)
File OS:	Windows NT 32-bit
Object File Type:	Dynamic link library
File Subtype:	0
Language Code:	English (U.S.)
Character Set:	Windows, Latin1
Company Name:	Check Point Software Technologies Ltd.
File Description:	ZoneAlarm
File Version:	15.6.28.18012
Internal Name:	Diagnost
Legal Copyright:	Copyright © 1998-2019, Check Point, LTD
Product Name:	ZoneAlarm
Product Version:	15.6.28.18012

^✻ Portions of file data provided by Exiftool (Phil Harvey) distributed under the Perl Artistic License.

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What are DiagnosticsCaptureTool.exe Error Messages?

DiagnosticsCaptureTool.exe Runtime Errors

Runtime errors are ZoneAlarm Pro Antivirus+Firewall 2019 errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when DiagnosticsCaptureTool.exe is attempted to be loaded either when ZoneAlarm Pro Antivirus+Firewall 2019 is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using ZoneAlarm Pro Antivirus+Firewall 2019.

In most cases, DiagnosticsCaptureTool.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these DiagnosticsCaptureTool.exe error messages mean that ZoneAlarm Pro Antivirus+Firewall 2019 was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, ZoneAlarm Pro Antivirus+Firewall 2019 will be unable to start without resolving these errors.

Some of the most common DiagnosticsCaptureTool.exe errors include:

DiagnosticsCaptureTool.exe - Bad Image.
DiagnosticsCaptureTool.exe Application Error.
DiagnosticsCaptureTool.exe could not be found.
DiagnosticsCaptureTool.exe could not be installed.
DiagnosticsCaptureTool.exe could not be launched. Class not registered.
DiagnosticsCaptureTool.exe could not be started.
DiagnosticsCaptureTool.exe failed to initialize properly.
DiagnosticsCaptureTool.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
DiagnosticsCaptureTool.exe is not a valid Win32 application.
DiagnosticsCaptureTool.exe is not running.
Cannot find DiagnosticsCaptureTool.exe.
Error starting program: DiagnosticsCaptureTool.exe.
Faulting Application Path: DiagnosticsCaptureTool.exe.
The file DiagnosticsCaptureTool.exe is missing or corrupt.
Windows failed to start - DiagnosticsCaptureTool.exe.

System Error

The program can’t start because DiagnosticsCaptureTool.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the DiagnosticsCaptureTool.exe error is key to properly resolving these errors. Although most of these EXE errors affecting DiagnosticsCaptureTool.exe will happen during startup, occasionally you will encounter a runtime error while using ZoneAlarm. This can occur due to poor programming on behalf of Check Point Software Technologies Ltd., conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of DiagnosticsCaptureTool.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

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How to Fix DiagnosticsCaptureTool.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your DiagnosticsCaptureTool.exe issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
When you see the search box, type "System Restore" and press "ENTER".
In the search results, find and click System Restore.
Please enter the administrator password (if applicable / prompted).
Follow the steps in the System Restore Wizard to choose a relevant restore point.
Restore your computer to that backup image.

If the Step 1 fails to resolve the DiagnosticsCaptureTool.exe error, please proceed to the Step 2 below.

Step 2: If recently installed ZoneAlarm Pro Antivirus+Firewall 2019 (or related software), uninstall then try reinstalling ZoneAlarm Pro Antivirus+Firewall 2019 software.

You can uninstall ZoneAlarm Pro Antivirus+Firewall 2019 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
In the search box, type "Uninstall" and press "ENTER".
In the search results, find and click "Add or Remove Programs"
Find the entry for ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012 and click "Uninstall"
Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall ZoneAlarm Pro Antivirus+Firewall 2019 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012

ZoneAlarm

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many DiagnosticsCaptureTool.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

Hit the Windows Start button
In the search box, type "Update" and press "ENTER".
In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
If updates are available for download, click "Install Updates".
After the update is completed, restart your PC.

If Windows Update failed to resolve the DiagnosticsCaptureTool.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your DiagnosticsCaptureTool.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate DiagnosticsCaptureTool.exe file version. We maintain a comprehensive database of 100% malware-free DiagnosticsCaptureTool.exe files for every applicable version of ZoneAlarm Pro Antivirus+Firewall 2019. Please follow the steps below to download and properly replace you file:

Locate your Windows operating system version in the list of below "Download DiagnosticsCaptureTool.exe Files".
Click the appropriate "Download Now" button and download your Windows file version.
Copy this file to the appropriate ZoneAlarm Pro Antivirus+Firewall 2019 folder location:

Windows 10: C:\Program Files (x86)\CheckPoint\ZoneAlarm\diagnostics\
Windows 10: C:\Program Files (x86)\CheckPoint\ZoneAlarm\diagnostics\
Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve DiagnosticsCaptureTool.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download DiagnosticsCaptureTool.exe Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying DiagnosticsCaptureTool.exe to your appropriate Windows system directory. ZoneAlarm typically does not release ZoneAlarm Pro Antivirus+Firewall 2019 EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing DiagnosticsCaptureTool.exe and all other EXE files for ZoneAlarm Pro Antivirus+Firewall 2019. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012

File Name

Software Version

File Version

Architecture

DiagnosticsCaptureTool.exe

15.6.28.18012

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	ZoneAlarm
Software Version:	15.6.28.18012
File Version:	15.6.28.18012
File Size:	446320
File Date:	12/16/2019
MD5 Checksum:	28fd1a8117558eb367f05b22ea09eae1
SHA1 Checksum:	28279c60b874e679957895dfa051da9e3762cc62
SHA256 Checksum:	5c1a24aed0e9a6c9d89177fc758424b28393d969022552e7b31e1ecffa9541bb
CRC32:
File Directory Location:	C:\Program Files (x86)\CheckPoint\ZoneAlarm\di ...

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	1.0
Initialized Data Size:	142336
Linker Version:	14.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	6.0
File Modification Date/Time:	12/16/2019

ZoneAlarm Antivirus 15.8.008.18174

File Name

Software Version

File Version

Architecture

DiagnosticsCaptureTool.exe

15.8.23.18219

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	ZoneAlarm
Software Version:	15.8.23.18219
File Version:	15.8.23.18219
File Size:	465632
File Date:	12/06/2019
MD5 Checksum:	8701d4c2eddcebc0cf50a70788b3a141
SHA1 Checksum:	b483e2f6f54826f47e38456026b9d343a161f886
SHA256 Checksum:	7e28c46099dc5a8072039f0478fc2787b6c2e343f6dce6a2016f44db69fbee39
CRC32:
File Directory Location:	C:\Program Files (x86)\CheckPoint\ZoneAlarm\di ...

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	1.0
Initialized Data Size:	147456
Linker Version:	14.0
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	6.0
File Modification Date/Time:	12/06/2019

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Files Related to DiagnosticsCaptureTool.exe

EXE Files Related to DiagnosticsCaptureTool.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
vsdrinst.exe	Windows Executable	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	66112	C:\Program Files\WindowsApps\Microsoft.ZuneVide...
GetHelp.exe	Windows Executable	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	18432	C:\Program Files\Common Files\Microsoft Shared\...
OneDrive.exe	Microsoft OneDrive	Microsoft OneDrive (19.192.0926.0012)	1585000	C:\Users\Tester\AppData\Local\Microsoft\Windows\
CPInfo.exe	Check Point Endpoint Log Collection Tool	End Point Security (R80)	167704	C:\Program Files\WindowsApps\microsoft.windowsc...
vsdrinst.exe	Windows Executable	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	65088	C:\Program Files\WindowsApps\Microsoft.ZuneVide...

Other Files Related to DiagnosticsCaptureTool.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
CBS.log	Log	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	888398	C:\Windows\Logs\CBS\
setupapi.dev.log	Log	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	691145	C:\Windows\inf\
WmiApRpl.ini	Windows Initialization	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	29736	C:\Windows\inf\WmiApRpl\0009\
WmiApRpl.h	C/C++/Objective-C Header	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	3444	C:\Windows\System32\wbem\Performance\
diagerr.xml	Extensible Markup Language	ZoneAlarm Pro Antivirus+Firewall 2019 15.6.028.18012	5718	C:\Windows\System32\Sysprep\Panther\

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