Troubleshooting Adobe Update Helper.exe: How To Guide (Free Download)

Last Updated: 11/24/2023
[Time Needed for Reading: ~4-6 minutes]

Adobe Update Helper.exe, also known as a Adobe Update Helper file, was created by Adobe Systems Incorporated for the development of Adobe Update Helper. EXE files fall under under the Win32 EXE (Dynamic link library) file type category.

The first version of Adobe Update Helper.exe for Adobe Photoshop Elements 2020 was seen on 10/01/2019 in Windows 10. The latest file version for Adobe Premiere Pro CC 14 is v5.0.0.354 released on 11/01/2019.

This article discusses complete file details, EXE file troubleshooting instructions for problems with Adobe Update Helper.exe, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: Adobe Update Helper.exe
File Extension: EXE file extension
Description: Adobe Update Helper
Object File Type: Dynamic link library
File Operating System: Windows NT 32-bit
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Adobe Inc.
Software Program: Adobe Update Helper
Legal Copyright: © 2017-2019 Adobe. All rights reserved.
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0xb89a0
Code Size: 918528


What are Adobe Update Helper.exe Error Messages?


Adobe Update Helper.exe Runtime Errors

Runtime errors are Adobe Premiere Pro CC errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when Adobe Update Helper.exe is attempted to be loaded either when Adobe Premiere Pro CC is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using Adobe Premiere Pro CC.

In most cases, Adobe Update Helper.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these Adobe Update Helper.exe error messages mean that Adobe Premiere Pro CC was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, Adobe Premiere Pro CC will be unable to start without resolving these errors.

Some of the most common Adobe Update Helper.exe errors include:

  • Adobe Update Helper.exe - Bad Image.
  • Adobe Update Helper.exe Application Error.
  • Adobe Update Helper.exe could not be found.
  • Adobe Update Helper.exe could not be installed.
  • Adobe Update Helper.exe could not be launched. Class not registered.
  • Adobe Update Helper.exe could not be started.
  • Adobe Update Helper.exe failed to initialize properly.
  • Adobe Update Helper.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • Adobe Update Helper.exe is not a valid Win32 application.
  • Adobe Update Helper.exe is not running.
  • Cannot find Adobe Update Helper.exe.
  • Error starting program: Adobe Update Helper.exe.
  • Faulting Application Path: Adobe Update Helper.exe.
  • The file Adobe Update Helper.exe is missing or corrupt.
  • Windows failed to start - Adobe Update Helper.exe.
System Error


The program can’t start because Adobe Update Helper.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the Adobe Update Helper.exe error is key to properly resolving these errors. Although most of these EXE errors affecting Adobe Update Helper.exe will happen during startup, occasionally you will encounter a runtime error while using Adobe Update Helper. This can occur due to poor programming on behalf of Adobe Inc., conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of Adobe Update Helper.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix Adobe Update Helper.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your Adobe Update Helper.exe issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the Adobe Update Helper.exe error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Premiere Pro CC (or related software), uninstall then try reinstalling Adobe Premiere Pro CC software.

You can uninstall Adobe Premiere Pro CC software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Adobe Premiere Pro CC 14 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Premiere Pro CC software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Premiere Pro CC 14

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many Adobe Update Helper.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the Adobe Update Helper.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your Adobe Update Helper.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate Adobe Update Helper.exe file version. We maintain a comprehensive database of 100% malware-free Adobe Update Helper.exe files for every applicable version of Adobe Premiere Pro CC. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download Adobe Update Helper.exe Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Adobe Premiere Pro CC folder location:
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\
    Show 2 more directories +
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve Adobe Update Helper.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download Adobe Update Helper.exe Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying Adobe Update Helper.exe to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Premiere Pro CC EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing Adobe Update Helper.exe and all other EXE files for Adobe Premiere Pro CC. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to Adobe Update Helper.exe


EXE Files Related to Adobe Update Helper.exe

File Name Description Software Program (Version) File Size (bytes) File Location
Set-up.exe Adobe Installer Adobe Installer (5.0.0.354) 5294128 C:\Windows\System32\winevt\Logs\
Adobe Premiere Pro.exe Adobe Premiere Pro CC 2019 Adobe Premiere Pro CC 2019 (13.0.0) 3651064 C:\Program Files\WindowsApps\Microsoft.BingWeat...
AppInstaller.exe AppInstaller.exe Microsoft Appx Click Handler (1.0.191018002-AppxClickHandlerstor) 2231296 C:\Program Files (x86)\Common Files\microsoft s...
AdobeGCClient.exe Adobe GC Client Application AdobeGCClient (6.4.0.55 BuildVersion: 6.4; BuildDate: Tue Oct 08 2019 23:02:19) 5684816 C:\Windows\System32\winevt\Logs\
ADSCustomHook.exe ADSCustomHook Adobe Desktop Service (5.0.0.354) 346680 C:\Windows\System32\winevt\Logs\

Other Files Related to Adobe Update Helper.exe

File Name Description Software Program (Version) File Size (bytes) File Location
Sessions.xml Extensible Markup Language Adobe Acrobat DC 2019.012.20034 5303712 C:\Windows\servicing\Sessions\
Sessions.xml Extensible Markup Language Adobe Flash Player 32.0.0.255 5277233 C:\Windows\servicing\Sessions\
CBS.log Log Adobe Captivate 2017 Release 1113698 C:\Windows\Logs\CBS\
CBS.log Log Adobe Photoshop Elements 2020 1076446 C:\Windows\Logs\CBS\
CBS.log Log Adobe Photoshop CC 1157059 C:\Windows\Logs\CBS\


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