Autodesk, Inc. DWG TrueView EXE AcHelp2.exe

How to Download AcHelp2.exe and Fix Runtime Error Messages

Last Updated: 11/26/2023
[Average Article Time to Read: 4.7 minutes]

EXE files such as AcHelp2.exe are categorized as Win32 EXE (Executable application) files. As a AcHelp Module file, it was created for use in AcHelp Module by Autodesk, Inc..

AcHelp2.exe was first released in the Windows 10 Operating System on 10/24/2018 with AutoCAD 2019. The latest file update released for DWG TrueView 2019 was on 09/17/2018 [file version 23.0.46.0.0].

In this short article, you will discover detailed file information, steps for troubleshooting EXE file problems with AcHelp2.exe, and list of free downloads for every version that exists in our comprehensive file directory.

File Analysis Provided by Jason Geater (Author)

File Overview

General Information ^✻
File Name:	AcHelp2.exe
File Extension:	EXE file extension
Description:	AcHelp Module
Object File Type:	Executable application
File Operating System:	Win32
MIME Type:	application/octet-stream
User Popularity Rating:

Developer and Software Information
Software Developer:	Autodesk Inc.
Software Program:	AcHelp Module
Legal Copyright:	Copyright 2018 Autodesk, Inc. All rights reserved.

File Details
Character Set:	Unicode
Language Code:	English (U.S.)
File Flags:	(none)
File Flags Mask:	0x003f
Entry Point:	0xaf34
Code Size:	47616

View Other AcHelp2.exe Information

File Info	Description
File Size:	96 kB
File Modification Date/Time:	2020:01:20 06:20:53+00:00
File Type:	Win32 EXE
MIME Type:	application/octet-stream
Machine Type:	Intel 386 or later, and compatibles
Time Stamp:	2018:01:30 03:25:54+00:00
PE Type:	PE32
Linker Version:	14.10
Code Size:	47616
Initialized Data Size:	44032
Uninitialized Data Size:	0
Entry Point:	0xaf34
OS Version:	6.0
Image Version:	0.0
Subsystem Version:	6.0
Subsystem:	Windows GUI
File Version Number:	23.0.46.0
Product Version Number:	23.0.46.0
File Flags Mask:	0x003f
File Flags:	(none)
File OS:	Win32
Object File Type:	Executable application
File Subtype:	0
Language Code:	English (U.S.)
Character Set:	Unicode
Company Name:	Autodesk Inc.
File Description:	AcHelp Module
File Version:	23.0.46.0.0
Internal Name:	AcHelp
Legal Copyright:	Copyright 2018 Autodesk, Inc. All rights reserved.
Product Name:	AcHelp Module
Product Version:	23.0.46.0.0

^✻ Portions of file data provided by Exiftool (Phil Harvey) distributed under the Perl Artistic License.

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What are AcHelp2.exe Error Messages?

AcHelp2.exe Runtime Errors

Runtime errors are DWG TrueView errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when AcHelp2.exe is attempted to be loaded either when DWG TrueView is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using DWG TrueView.

In most cases, AcHelp2.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these AcHelp2.exe error messages mean that DWG TrueView was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, DWG TrueView will be unable to start without resolving these errors.

Some of the most common AcHelp2.exe errors include:

AcHelp2.exe - Bad Image.
AcHelp2.exe Application Error.
AcHelp2.exe could not be found.
AcHelp2.exe could not be installed.
AcHelp2.exe could not be launched. Class not registered.
AcHelp2.exe could not be started.
AcHelp2.exe failed to initialize properly.
AcHelp2.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
AcHelp2.exe is not a valid Win32 application.
AcHelp2.exe is not running.
Cannot find AcHelp2.exe.
Error starting program: AcHelp2.exe.
Faulting Application Path: AcHelp2.exe.
The file AcHelp2.exe is missing or corrupt.
Windows failed to start - AcHelp2.exe.

System Error

The program can’t start because AcHelp2.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the AcHelp2.exe error is key to properly resolving these errors. Although most of these EXE errors affecting AcHelp2.exe will happen during startup, occasionally you will encounter a runtime error while using AcHelp Module. This can occur due to poor programming on behalf of Autodesk Inc., conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of AcHelp2.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

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How to Fix AcHelp2.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your AcHelp2.exe issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
When you see the search box, type "System Restore" and press "ENTER".
In the search results, find and click System Restore.
Please enter the administrator password (if applicable / prompted).
Follow the steps in the System Restore Wizard to choose a relevant restore point.
Restore your computer to that backup image.

If the Step 1 fails to resolve the AcHelp2.exe error, please proceed to the Step 2 below.

Step 2: If recently installed DWG TrueView (or related software), uninstall then try reinstalling DWG TrueView software.

You can uninstall DWG TrueView software by following these instructions (Windows XP, Vista, 7, 8, and 10):

Hit the Windows Start button
In the search box, type "Uninstall" and press "ENTER".
In the search results, find and click "Add or Remove Programs"
Find the entry for DWG TrueView 2019 and click "Uninstall"
Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall DWG TrueView software.

If this Step 2 fails as well, please proceed to the Step 3 below.

DWG TrueView 2019

Autodesk, Inc.

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many AcHelp2.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

Hit the Windows Start button
In the search box, type "Update" and press "ENTER".
In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
If updates are available for download, click "Install Updates".
After the update is completed, restart your PC.

If Windows Update failed to resolve the AcHelp2.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

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If Those Steps Fail: Download and Replace Your AcHelp2.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate AcHelp2.exe file version. We maintain a comprehensive database of 100% malware-free AcHelp2.exe files for every applicable version of DWG TrueView. Please follow the steps below to download and properly replace you file:

Locate your Windows operating system version in the list of below "Download AcHelp2.exe Files".
Click the appropriate "Download Now" button and download your Windows file version.
Copy this file to the appropriate DWG TrueView folder location:

Windows 10: C:\Program Files\Common Files\Autodesk Shared\
Windows 10: C:\Users\Tester\Downloads\Autodesk\DWGTrueView_2019_Enu_64bit\x64\dwgviewr\PF\CF\AdShared\
Windows 10: C:\Autodesk\WI\Autodesk AutoCAD 2020\x64\acad\PF\CF\AdShared\
Windows 10: C:\Program Files\Common Files\Autodesk Shared\
Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve AcHelp2.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

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Download AcHelp2.exe Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying AcHelp2.exe to your appropriate Windows system directory. Autodesk, Inc. typically does not release DWG TrueView EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing AcHelp2.exe and all other EXE files for DWG TrueView. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

DWG TrueView 2019

File Name

Software Version

File Version

Architecture

AcHelp2.exe

23.0.46.0

23.0.46.0.0

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	AcHelp Module
Software Version:	23.0.46.0
File Version:	23.0.46.0.0
File Size:	98224
File Date:	01/20/2020
MD5 Checksum:	7ea0a4329134147d838d48eae67d6f4a
SHA1 Checksum:	e54db54e01d2e9480aca6a38ac4da6851a75b4e5
SHA256 Checksum:	62f6d9f188a7b4d3ab83bf1a7a33320334faebf77f84bce476491e44189512b4
CRC32:
File Directory Location:	C:\Program Files\Common Files\Autodesk Shared\ C:\Users\Tester\Downloads\Autodesk\DWGTrueView ...

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	0.0
Initialized Data Size:	44032
Linker Version:	14.10
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	6.0
File Modification Date/Time:	01/20/2020

AutoCAD 2019

File Name

Software Version

File Version

Architecture

AcHelp2.exe

23.1.47.0

23.1.47.0.0

64-bit (x64)

Expand for Detailed File Information +

OS Version:	Windows 10
Software:	AcHelp Module
Software Version:	23.1.47.0
File Version:	23.1.47.0.0
File Size:	95616
File Date:	10/24/2019
MD5 Checksum:	9c954b9c4a5c83cecab0dc7e230e48a2
SHA1 Checksum:	c817b8bdc4b285a97bb542023da9a6d4fe9a286f
SHA256 Checksum:	0b275a60785e1b4db32606694674529b2af089e7fbd9847fc6d8a63d882a543a
CRC32:
File Directory Location:	C:\Autodesk\WI\Autodesk AutoCAD 2020\x64\acad\ ... C:\Program Files\Common Files\Autodesk Shared\

File Version, System, and Machine Information
File Type:	Win32 EXE
Image Version:	0.0
Initialized Data Size:	43008
Linker Version:	14.14
Machine Type:	Intel 386 or later, and compatibles
PE Type:	PE32
Subsystem:	Windows GUI
Subsystem Version:	6.0
File Modification Date/Time:	10/24/2019

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Files Related to AcHelp2.exe

EXE Files Related to AcHelp2.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
FileSyncHelper.exe	Microsoft OneDriveFileSyncHelper	Microsoft OneDrive (19.222.1110.0006)	2134376	C:\Users\Bill\AppData\Local\
nlsdl.x86.exe	Self-Extracting Cabinet	Microsoft® Windows® Operating System (6.1.0022.4)	498016	C:\Program Files\WindowsApps\Microsoft.ZuneVide...
MpSigStub.exe	Microsoft Malware Protection Signature Update Stub	Microsoft Malware Protection (1.1.16500.1)	748816	C:\Windows\inf\
Setup.exe	Autodesk component	DWG TrueView 2019	1002328	C:\WINDOWS\Tasks\
DWGTrueView_2019_Enu_6...	Autodesk Download Manager	Autodesk Download Manager (4.0.19.0)	672515936	C:\Windows\System32\

Other Files Related to AcHelp2.exe

File Name	Description	Software Program (Version)	File Size (bytes)	File Location
setupact.log	Log	Autodesk DWF Viewer 7	62830	C:\Windows\Panther\UnattendGC\
setupact.log	Log	Autodesk DWF Viewer 7	24622	C:\Windows\System32\Sysprep\Panther\
volsnap.PNF	Precompiled INF	AutoCAD 2019	5164	C:\Windows\inf\
WmiApRpl.ini	Windows Initialization	AutoCAD 2019	29736	C:\Windows\inf\WmiApRpl\0009\
WmiApRpl.ini	Windows Initialization	Autodesk DWF Viewer 7	29736	C:\Windows\inf\WmiApRpl\0009\

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