Troubleshoot Product.dat Issues (Free Download)

Last Updated: 11/28/2023
[Time Required for Reading: 3.5 minutes]

product.dat, also known as a Game Data file, was created by Comodo Group for the development of Comodo Antivirus 12.0.0.6914. DAT files fall under under the Dynamic Link Library (Game Data) file type category.

The first release in the Windows 10 Operating System for product.dat was on 07/09/2019 inside Comodo Internet Security 12.0.0.6870. On 10/21/2019, version 12.0.0.6914 was released for Comodo Antivirus 12.0.0.6914.

Please continue reading to find your correct product.dat file version download (free), detailed file information, and DAT file troubleshooting instructions.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: product.dat
File Extension: DAT file extension
File Type: Dynamic Link Library
Description: Game Data
User Popularity Rating:
 
Developer and Software Information
Software Program: Comodo Antivirus 12.0.0.6914
Developer: Comodo Group
Software: Comodo Antivirus
Software Version: 12.0.0.6914
File Details
File Size (Bytes): 278
Oldest File Date: 10/24/2019
Latest File Date: 12/23/2019


What are product.dat Error Messages?


Dynamic Link Library product.dat Errors

product.dat is considered a type of Dynamic Link Library (DLL) file. Dynamic Link Library files, like product.dat, are essentially a "guide book" that stores information and instructions for executable (EXE) files - like MpSigStub.exe - to follow. These files were created so that multiple programs (eg. Comodo Antivirus) could share the same product.dat file, saving valuable memory allocation, therefore making your computer run more efficiently.

Unfortunately, what makes DLL files so convenient and efficient, also makes them extremely vulnerable to problems. If something happens to a shared DAT file, either it goes missing or gets corrupted in some way, it can generate a "runtime" error message. Runtime is pretty self-explanatory; it means that these errors are triggered when product.dat is attempted to be loaded either when Comodo Antivirus is starting up, or in some cases already running. Some of the most common product.dat errors include:

Your product.dat file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Comodo Antivirus), or deleted by a malware infection. Furthermore, product.dat file corruption could be caused from a power outage when loading Comodo Antivirus, system crash while loading product.dat, bad sectors on your storage media (usually your primary hard drive), or quite commonly, a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix product.dat Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your product.dat issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the product.dat error, please proceed to the Step 2 below.

Step 2: If recently installed Comodo Antivirus (or related software), uninstall then try reinstalling Comodo Antivirus software.

You can uninstall Comodo Antivirus software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Comodo Antivirus 12.0.0.6914 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Comodo Antivirus software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Comodo Antivirus 12.0.0.6914

Comodo Group

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many product.dat error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the product.dat error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your product.dat File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate product.dat file version. We maintain a comprehensive database of 100% malware-free product.dat files for every applicable version of Comodo Antivirus. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download product.dat Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Comodo Antivirus folder location:
    Windows 10: C:\ProgramData\Comodo\Cis\regbackup\
    Windows 10: C:\ProgramData\Comodo\Cis\regbackup\
    Windows 10: C:\ProgramData\Comodo\Cis\regbackup\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve product.dat problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download product.dat Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying product.dat to your appropriate Windows system directory. Comodo Group typically does not release Comodo Antivirus DAT files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing product.dat and all other DAT files for Comodo Antivirus. An incorrectly installed DAT file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to product.dat


DAT Files Related to product.dat

File Name Description Software Program (Version) File Size (bytes) File Location
settings.dat Game Data Comodo Antivirus 12.0.0.6914 131072 C:\Windows\System32\
reg_mod.dat Game Data Comodo Antivirus 12.0.0.6914 8192 C:\Program Files\WindowsApps\Deleted\Microsoft....
settings.dat Game Data Comodo Antivirus 12.0.0.6914 262144 C:\Windows\System32\
settings.dat Game Data Comodo Antivirus 12.0.0.6914 40 C:\Windows\System32\
FontCache-S-1-5-18.dat Game Data Comodo Antivirus 12.0.0.6914 8388608 C:\Windows\System32\WDI\{86432a0b-3c7d-4ddf-a89...

Other Files Related to product.dat

File Name Description Software Program (Version) File Size (bytes) File Location
setupact.log Log Comodo Internet Security 12.0.0.6870 1304398 C:\Windows\Panther\NewOs\Panther\
setupact.log Log Comodo Antivirus 12.0.0.6914 62521 C:\Windows\Panther\UnattendGC\
setupact.log Log Comodo Dragon 74.0.3729.157 62521 C:\Windows\Panther\UnattendGC\
setupact.log Log Comodo Dragon 74.0.3729.157 16082 C:\Windows\System32\Sysprep\Panther\
setupapi.dev.log Log Comodo Antivirus 12.0.0.6914 684126 C:\Windows\inf\


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