Adobe Root Certificate.cer - Download and Fix Errors

Last Updated: 11/27/2023
[Time Needed for Reading: ~4-6 minutes]

CER files such as Adobe Root Certificate.cer are categorized as Internet Web (Internet Security Certificate) files. As a Internet Security Certificate file, it was created for use in Adobe Captivate 2017 Release by Adobe Systems Incorporated.

The initial introduction of Adobe Root Certificate.cer released in Adobe Captivate 2017 Release was for Windows 10 on 07/26/2017. This file version is latest update offered from Adobe Systems Incorporated, according to our records.

Continue reading below to discover detailed file information, CER file troubleshooting, and free downloads of several versions of Adobe Root Certificate.cer.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: Adobe Root Certificate.cer
File Extension: CER file extension
File Type: Internet Web
Description: Internet Security Certificate
User Popularity Rating:
 
Developer and Software Information
Software Program: Adobe Captivate 2017 Release
Developer: Adobe Systems Incorporated
Software: Adobe Captivate
Software Version: 2017 Release
File Details
File Size (Bytes): 1189
Oldest File Date: 03/02/2020
Latest File Date: 03/02/2020


What are Adobe Root Certificate.cer Error Messages?


General Adobe Root Certificate.cer Runtime Errors

Adobe Root Certificate.cer file errors often occur during the startup phase of Adobe Captivate, but can also occur while the program is running. These types CER errors are also known as “runtime errors” because they occur while Adobe Captivate is running. Here are some of the most common Adobe Root Certificate.cer runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe Root Certificate.cer

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most CER errors are due to missing or corrupt files. Your Adobe Root Certificate.cer file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Adobe Captivate), or deleted by a malware infection. Furthermore, Adobe Root Certificate.cer file corruption could be caused from a power outage when loading Adobe Captivate, system crash while loading or saving Adobe Root Certificate.cer, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix Adobe Root Certificate.cer Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your Adobe Root Certificate.cer issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the Adobe Root Certificate.cer error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Captivate (or related software), uninstall then try reinstalling Adobe Captivate software.

You can uninstall Adobe Captivate software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Adobe Captivate 2017 Release and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Captivate software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Captivate 2017 Release

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many Adobe Root Certificate.cer error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the Adobe Root Certificate.cer error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your Adobe Root Certificate.cer File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate Adobe Root Certificate.cer file version. We maintain a comprehensive database of 100% malware-free Adobe Root Certificate.cer files for every applicable version of Adobe Captivate. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download Adobe Root Certificate.cer Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Adobe Captivate folder location:
    Windows 10: C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve Adobe Root Certificate.cer problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download Adobe Root Certificate.cer Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying Adobe Root Certificate.cer to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Captivate CER files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing Adobe Root Certificate.cer and all other CER files for Adobe Captivate. An incorrectly installed CER file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to Adobe Root Certificate.cer


CER Files Related to Adobe Root Certificate.cer

File Name Description Software Program (Version) File Size (bytes) File Location
Adobe Root Certificate... Internet Security Certificate Adobe Captivate 2017 Release 1189 C:\Windows\System32\winevt\Logs\
AAMProductUpdate.cer Internet Security Certificate Adobe Captivate 2017 Release 1262 C:\Windows\System32\winevt\Logs\
AdobeAAM_rootCert.cer Internet Security Certificate Adobe Captivate 2017 Release 1233 C:\Windows\System32\winevt\Logs\
AAMUpdate.cer Internet Security Certificate Adobe Captivate 2017 Release 1261 C:\Windows\System32\winevt\Logs\
Thawte Root Certificat... Internet Security Certificate Adobe Captivate 2017 Release 677 C:\Windows\System32\winevt\Logs\

Other Files Related to Adobe Root Certificate.cer

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Adobe Acrobat DC 2019.012.20034 9926890 C:\Windows\Logs\CBS\
CBS.log Log Adobe Photoshop Elements 2020 1076446 C:\Windows\Logs\CBS\
CBS.log Log Adobe Photoshop CC 1157059 C:\Windows\Logs\CBS\
CBS.log Log Adobe Shockwave Player 12.2.9.199 888581 C:\Windows\Logs\CBS\
setuperr.log Log Adobe Premiere Pro CC 14 5179 C:\Windows\Panther\NewOs\Panther\


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