Download and Repair Normal.xml Issues

Last Updated: 11/27/2023
[Time to Read: ~3-5 minutes]

Extensible Markup Language files, such as Normal.xml, are considered a type of XML (Extensible Markup Language) file. They are associated with the XML file extension, developed by Trend Micro for Trend Micro Antivirus Plus Security 16.

The first version of Normal.xml was released for the Windows 10 Operating System on 09/10/2019 inside Trend Micro Maximum Security 16. The latest file version for Trend Micro Antivirus Plus Security 16 is v16 released on 09/10/2019.

This article discusses complete file details, XML file troubleshooting instructions for problems with Normal.xml, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: Normal.xml
File Extension: XML file extension
File Type: Data
Description: Extensible Markup Language
MIME Type: application/xml
User Popularity Rating:
 
Developer and Software Information
Software Program: Trend Micro Antivirus Plus Security 16
Developer: Trend Micro
Software: Trend Micro Antivirus Plus Security
Software Version: 16
File Details
File Size (Bytes): 1080
Oldest File Date: 11/25/2019
Latest File Date: 11/25/2019


What are Normal.xml Error Messages?


General Normal.xml Runtime Errors

Normal.xml file errors often occur during the startup phase of Trend Micro Antivirus Plus Security, but can also occur while the program is running. These types XML errors are also known as “runtime errors” because they occur while Trend Micro Antivirus Plus Security is running. Here are some of the most common Normal.xml runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\ZH-TW\Normal.xml

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most XML errors are due to missing or corrupt files. Your Normal.xml file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Trend Micro Antivirus Plus Security), or deleted by a malware infection. Furthermore, Normal.xml file corruption could be caused from a power outage when loading Trend Micro Antivirus Plus Security, system crash while loading or saving Normal.xml, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix Normal.xml Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your Normal.xml issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the Normal.xml error, please proceed to the Step 2 below.

Step 2: If recently installed Trend Micro Antivirus Plus Security (or related software), uninstall then try reinstalling Trend Micro Antivirus Plus Security software.

You can uninstall Trend Micro Antivirus Plus Security software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Trend Micro Antivirus Plus Security 16 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Trend Micro Antivirus Plus Security software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Trend Micro Antivirus Plus Security 16

Trend Micro

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many Normal.xml error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the Normal.xml error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your Normal.xml File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate Normal.xml file version. We maintain a comprehensive database of 100% malware-free Normal.xml files for every applicable version of Trend Micro Antivirus Plus Security. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download Normal.xml Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Trend Micro Antivirus Plus Security folder location:
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\ZH-TW\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\FR-CA\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\ES-ES\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\EN-US\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\ZH-TW\
    Show 7 more directories +
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\FR-CA\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\ES-ES\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\EN-US\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\ZH-TW\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\FR-CA\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\ES-ES\
    Windows 10: C:\Program Files\Trend Micro\Titanium\plugin\Win8Cpnt\TileTemplate\EN-US\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve Normal.xml problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download Normal.xml Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying Normal.xml to your appropriate Windows system directory. Trend Micro typically does not release Trend Micro Antivirus Plus Security XML files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing Normal.xml and all other XML files for Trend Micro Antivirus Plus Security. An incorrectly installed XML file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to Normal.xml


XML Files Related to Normal.xml

File Name Description Software Program (Version) File Size (bytes) File Location
MSGRP2P.xml Extensible Markup Language Trend Micro Antivirus Plus Security 16 1095 C:\Program Files\WindowsApps\Microsoft.WindowsF...
Appraiser_TelemetryRun... Extensible Markup Language Trend Micro Antivirus Plus Security 16 56267 C:\Windows\Microsoft.NET\Framework64\v2.0.50727\
ActionList.xml Extensible Markup Language Trend Micro Antivirus Plus Security 16 40766 C:\Users\Tester\AppData\Local\
appxblockmap.xml Extensible Markup Language Trend Micro Antivirus Plus Security 16 88813 C:\Windows\System32\DriverStore\FileRepository\...
SN_Warning.xml Extensible Markup Language Trend Micro Antivirus Plus Security 16 1174 C:\Program Files\WindowsApps\Microsoft.StorePur...

Other Files Related to Normal.xml

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Trend Micro Antivirus Plus Security 16 991415 C:\Windows\Logs\CBS\
setuperr.log Log Trend Micro Internet Security 16 8363 C:\Windows\Logs\DPX\
setupact.log Log Trend Micro Maximum Security 16 62521 C:\Windows\Panther\UnattendGC\
setupact.log Log Trend Micro Internet Security 16 14252 C:\Windows\System32\Sysprep\Panther\
setupact.log Log Trend Micro Antivirus Plus Security 16 62521 C:\Windows\Panther\UnattendGC\


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