How to Repair Data.json (Free Download)

Last Updated: 11/25/2023
[Reading Time Required: 3.5 minutes]

JavaScript Object Notation files, such as data.json, are considered a type of Internet Web (JavaScript Object Notation) file. They are associated with the JSON file extension, developed by Adobe Systems Incorporated for Adobe Captivate 2017 Release.

The first version of data.json for FL Studio 20.5.1.1193 was seen on 09/20/2019 in Windows 10. The newest file release date for Adobe Captivate 2017 Release was 07/26/2017 [version 2017 Release].

Below, you find comprehensive file information, instructions for simple JSON file troubleshooting, and list of free data.json downloads for each available file version.

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File Overview


General Information
File Name: data.json
File Extension: JSON file extension
File Type: Internet Web
Description: JavaScript Object Notation
User Popularity Rating:
 
Developer and Software Information
Software Program: Adobe Captivate 2017 Release
Developer: Adobe Systems Incorporated
Software: Adobe Captivate
Software Version: 2017 Release
File Details
File Size (Bytes): 27
Oldest File Date: 10/12/2019
Latest File Date: 02/22/2020


What are data.json Error Messages?


General data.json Runtime Errors

data.json file errors often occur during the startup phase of Adobe Captivate, but can also occur while the program is running. These types JSON errors are also known as “runtime errors” because they occur while Adobe Captivate is running. Here are some of the most common data.json runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Users\Tester\AppData\Local\Temp\CP80362823937Session\data.json

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most JSON errors are due to missing or corrupt files. Your data.json file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Adobe Captivate), or deleted by a malware infection. Furthermore, data.json file corruption could be caused from a power outage when loading Adobe Captivate, system crash while loading or saving data.json, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix data.json Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your data.json issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the data.json error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Captivate (or related software), uninstall then try reinstalling Adobe Captivate software.

You can uninstall Adobe Captivate software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Adobe Captivate 2017 Release and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Captivate software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Captivate 2017 Release

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many data.json error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the data.json error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your data.json File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate data.json file version. We maintain a comprehensive database of 100% malware-free data.json files for every applicable version of Adobe Captivate. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download data.json Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Adobe Captivate folder location:
    Windows 10: C:\Users\Tester\AppData\Local\iolo technologies\{97653814-8BC4-4439-BF04-07D054443D89}\Config\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\CP80362823937Session\
    Windows 10: C:\Program Files (x86)\Image-Line\FL Studio 20\Plugins\Fruity\Generators\FLEX\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve data.json problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download data.json Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying data.json to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Captivate JSON files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing data.json and all other JSON files for Adobe Captivate. An incorrectly installed JSON file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to data.json


JSON Files Related to data.json

File Name Description Software Program (Version) File Size (bytes) File Location
PreSignInSettingsConfi... JavaScript Object Notation Adobe Captivate 2017 Release 23571 C:\Users\Tester\AppData\Local\
ECSConfig.json JavaScript Object Notation Adobe Captivate 2017 Release 328 C:\Users\Tester\AppData\Local\
DeviceHealth.json JavaScript Object Notation Adobe Captivate 2017 Release 569 C:\Windows\Temp\6C32B71D-4C4B-4F6C-9D33-DE5448C...
ECSConfig.json JavaScript Object Notation Adobe Captivate 2017 Release 407 C:\Users\Tester\AppData\Local\
data.json JavaScript Object Notation Adobe Captivate 2017 Release 27 C:\Windows\System32\config\systemprofile\AppDat...

Other Files Related to data.json

File Name Description Software Program (Version) File Size (bytes) File Location
Sessions.xml Extensible Markup Language Adobe Acrobat DC 2019.012.20034 5303712 C:\Windows\servicing\Sessions\
Sessions.back.xml Extensible Markup Language Adobe Acrobat DC 2019.012.20034 5303712 C:\Windows\servicing\Sessions\
CBS.log Log Adobe Captivate 2017 Release 1113698 C:\Windows\Logs\CBS\
CBS.log Log Adobe Acrobat DC (not specified) 888230 C:\Windows\Logs\CBS\
CBS.log Log Adobe Photoshop CC 1157059 C:\Windows\Logs\CBS\


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