Download FortiTray.exe and Troubleshoot EXE Errors

Last Updated: 11/27/2023
[Reading Time Required: 3.5 minutes]

FortiTray.exe, also known as a FortiClient System Tray Controller file, was created by Fortinet for the development of FortiClient System Tray Controller. EXE files fall under under the Win64 EXE (Executable application) file type category.

The initial introduction of FortiTray.exe released in FortiClient 5.0.5 was for Windows 10 on 08/08/2013. This is the most recent release date from Fortinet, according to our records.

This article discusses complete file details, EXE file troubleshooting instructions for problems with FortiTray.exe, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: FortiTray.exe
File Extension: EXE file extension
Description: FortiClient System Tray Controller
Object File Type: Executable application
File Operating System: Windows NT 32-bit
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Fortinet Inc.
Software Program: FortiClient System Tray Controller
Legal Copyright: 2019 Fortinet Inc. All rights reserved.
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x62b70
Code Size: 429056


What are FortiTray.exe Error Messages?


FortiTray.exe Runtime Errors

Runtime errors are FortiClient errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when FortiTray.exe is attempted to be loaded either when FortiClient is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using FortiClient.

In most cases, FortiTray.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these FortiTray.exe error messages mean that FortiClient was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, FortiClient will be unable to start without resolving these errors.

Some of the most common FortiTray.exe errors include:

  • FortiTray.exe - Bad Image.
  • FortiTray.exe Application Error.
  • FortiTray.exe could not be found.
  • FortiTray.exe could not be installed.
  • FortiTray.exe could not be launched. Class not registered.
  • FortiTray.exe could not be started.
  • FortiTray.exe failed to initialize properly.
  • FortiTray.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • FortiTray.exe is not a valid Win32 application.
  • FortiTray.exe is not running.
  • Cannot find FortiTray.exe.
  • Error starting program: FortiTray.exe.
  • Faulting Application Path: FortiTray.exe.
  • The file FortiTray.exe is missing or corrupt.
  • Windows failed to start - FortiTray.exe.
System Error


The program can’t start because FortiTray.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the FortiTray.exe error is key to properly resolving these errors. Although most of these EXE errors affecting FortiTray.exe will happen during startup, occasionally you will encounter a runtime error while using FortiClient System Tray Controller. This can occur due to poor programming on behalf of Fortinet Inc., conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of FortiTray.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix FortiTray.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your FortiTray.exe issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the FortiTray.exe error, please proceed to the Step 2 below.

Step 2: If recently installed FortiClient (or related software), uninstall then try reinstalling FortiClient software.

You can uninstall FortiClient software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for FortiClient 5.0.5 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall FortiClient software.

If this Step 2 fails as well, please proceed to the Step 3 below.

FortiClient 5.0.5

Fortinet

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many FortiTray.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the FortiTray.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your FortiTray.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate FortiTray.exe file version. We maintain a comprehensive database of 100% malware-free FortiTray.exe files for every applicable version of FortiClient. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download FortiTray.exe Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate FortiClient folder location:
    Windows 10: C:\Program Files\Fortinet\FortiClient\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve FortiTray.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download FortiTray.exe Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying FortiTray.exe to your appropriate Windows system directory. Fortinet typically does not release FortiClient EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing FortiTray.exe and all other EXE files for FortiClient. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to FortiTray.exe


EXE Files Related to FortiTray.exe

File Name Description Software Program (Version) File Size (bytes) File Location
FortiClient_Diagnostic... FortiClient Diagnostic Tool FortiClient Diagnostic Tool (6.2.3.0912) 985488 C:\Windows\Temp\527D94AF-D053-4381-B105-0D815D5...
aeproxy.exe FortiClient Anti-Exploit Proxy FortiClient Anti-Exploit (6.2.3.0912) 18320 C:\Windows\System32\cs-CZ\
FortiSettings.exe FortiClient Settings Service FortiClient Settings Server (6.2.3.0912) 233360 C:\Windows\System32\WinMetadata\
FortiClientSecurity.exe FortiClient Security FortiClient Security (6.2.3.0912) 75128 C:\Windows\Temp\527D94AF-D053-4381-B105-0D815D5...
FortiTray.exe FortiClient System Tray Controller FortiClient System Tray Controller (6.2.3.0912) 2035600 C:\Windows\System32\WinMetadata\

Other Files Related to FortiTray.exe

File Name Description Software Program (Version) File Size (bytes) File Location
WmiApRpl.h C/C++/Objective-C Header FortiClient 5.0.5 3444 C:\Windows\System32\wbem\Performance\
api-ms-win-core-profil... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.10586.15) 18824 C:\Program Files\Fortinet\FortiClient\x86\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 11112 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
api-ms-win-core-sysinf... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.10586.15) 20360 C:\Program Files\Fortinet\FortiClient\
api-ms-win-core-synch-... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.10586.15) 21376 C:\Program Files\Fortinet\FortiClient\


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