Fix INSTALL.LOG Errors and Download Now

Last Updated: 11/25/2023
[Time to Read: ~3-5 minutes]

INSTALL.LOG is considered a type of Log file. It is most-commonly used in Adobe Captivate 2017 Release developed by Adobe Systems Incorporated. It uses the LOG file extension and is considered a Text (Log) file.

INSTALL.LOG was first developed on 11/27/2002 for the Windows 10 Operating System in ICQ build 3916. On 07/26/2017, version 2017 Release was released for Adobe Captivate 2017 Release.

Continue reading below to discover detailed file information, LOG file troubleshooting, and free downloads of several versions of INSTALL.LOG.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: INSTALL.LOG
File Extension: LOG file extension
File Type: Text
Description: Log
User Popularity Rating:
 
Developer and Software Information
Software Program: Adobe Captivate 2017 Release
Developer: Adobe Systems Incorporated
Software: Adobe Captivate
Software Version: 2017 Release
File Details
File Size (Bytes): 4662
Oldest File Date: 09/30/2019
Latest File Date: 02/22/2020


What are INSTALL.LOG Error Messages?


General INSTALL.LOG Runtime Errors

INSTALL.LOG file errors often occur during the startup phase of Adobe Captivate, but can also occur while the program is running. These types LOG errors are also known as “runtime errors” because they occur while Adobe Captivate is running. Here are some of the most common INSTALL.LOG runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Users\Tester\AppData\Local\Adobe\AIR\logs\INSTALL.LOG

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most LOG errors are due to missing or corrupt files. Your INSTALL.LOG file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Adobe Captivate), or deleted by a malware infection. Furthermore, INSTALL.LOG file corruption could be caused from a power outage when loading Adobe Captivate, system crash while loading or saving INSTALL.LOG, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix INSTALL.LOG Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your INSTALL.LOG issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the INSTALL.LOG error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Captivate (or related software), uninstall then try reinstalling Adobe Captivate software.

You can uninstall Adobe Captivate software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Adobe Captivate 2017 Release and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Captivate software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Captivate 2017 Release

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many INSTALL.LOG error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the INSTALL.LOG error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your INSTALL.LOG File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate INSTALL.LOG file version. We maintain a comprehensive database of 100% malware-free INSTALL.LOG files for every applicable version of Adobe Captivate. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download INSTALL.LOG Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Adobe Captivate folder location:
    Windows 10: C:\ProgramData\Extensions\Logs\
    Windows 10: C:\Program Files (x86)\Punch! Super Home Demo\
    Windows 10: C:\Program Files (x86)\Free Internet Window Washer\
    Windows 10: C:\Program Files (x86)\PageBreeze\
    Windows 10: C:\Program Files (x86)\Paltalk\
    Show 63 more directories +
    Windows 10: C:\Program Files (x86)\Steganos Online Shield\
    Windows 10: C:\Program Files (x86)\Soldier of Fortune II - Double Helix MP TEST\Uninstall\
    Windows 10: C:\Program Files (x86)\Applied_Insights\Uninstall_aipict800\
    Windows 10: C:\Program Files (x86)\Photodex\ProShow Producer\
    Windows 10: C:\Program Files (x86)\Ogg Converter\
    Windows 10: C:\Program Files\Npcap\
    Windows 10: C:\Program Files (x86)\Garena Plus\
    Windows 10: C:\Program Files (x86)\MagicSofts\SC\
    Windows 10: C:\Program Files (x86)\WinPcap\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\VSDFA5B.tmp\
    Windows 10: C:\Program Files (x86)\HyperTerminal\
    Windows 10: C:\Program Files\Bullzip\PDF Printer\Debug\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\VSDA10.tmp\
    Windows 10: C:\Program Files (x86)\Free YouTube Downloader Converter\
    Windows 10: C:\Program Files\Virtual Audio Cable\
    Windows 10: C:\Program Files (x86)\CD to MP3 Freeware\
    Windows 10: C:\Program Files (x86)\HyperCam 5 Home Edition\
    Windows 10: C:\Program Files (x86)\Rockstar Games\Grand Theft Auto Vice City\gtaT\Server\
    Windows 10: C:\Program Files (x86)\Rockstar Games\Grand Theft Auto Vice City\gtaT\
    Windows 10: C:\wamp\bin\apache\apache2.4.41\logs\
    Windows 10: C:\wamp64\bin\apache\apache2.4.39\logs\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\{907A1104-E812-4b5c-959B-E4DAB37A96AB}\
    Windows 10: C:\xampp\apache\logs\
    Windows 10: C:\Program Files (x86)\AV Voice Changer 9.5 Diamond\
    Windows 10: C:\Program Files (x86)\DX-Ball\
    Windows 10: C:\Program Files (x86)\123PDFConverter\
    Windows 10: C:\Program Files (x86)\Photodex\ProShow Gold\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
    Windows 10: C:\Program Files (x86)\KLC\SMAC\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\{907A1104-E812-4b5c-959B-E4DAB37A96AB}\
    Windows 10: C:\Program Files (x86)\Doom 3 Demo\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD54E9.tmp\
    Windows 10: C:\Program Files\Bullzip\PDF Printer\Debug\
    Windows 10: C:\Program Files (x86)\ElastoMania111\
    Windows 10: C:\Program Files (x86)\SmartDraw 2010\
    Windows 10: C:\Program Files (x86)\Eudora OSE\
    Windows 10: C:\Program Files (x86)\K-Lite Codec Pack\
    Windows 10: C:\Program Files (x86)\Runtime Software\GetDataBack for FAT and NTFS\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
    Windows 10: C:\Program Files (x86)\Acoustica MP3 Audio Mixer\
    Windows 10: C:\Program Files (x86)\Mozilla Thunderbird\
    Windows 10: C:\Program Files (x86)\Star Downloader\
    Windows 10: C:\Program Files (x86)\Belarc\BelarcAdvisor\
    Windows 10: C:\Program Files (x86)\Mozilla Firefox\
    Windows 10: C:\Program Files (x86)\Mozilla Firefox\
    Windows 10: C:\Program Files (x86)\Free Window Registry Repair\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD662F.tmp\
    Windows 10: C:\Users\Tester\AppData\Roaming\CoffeeCup Software\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
    Windows 10: C:\Program Files (x86)\Netscape\Navigator 9\
    Windows 10: C:\Program Files (x86)\Bazooka Scanner\
    Windows 10: C:\Program Files (x86)\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Installers\
    Windows 10: C:\Users\Tester\AppData\Local\Adobe\AIR\logs\
    Windows 10: C:\Program Files (x86)\Capture Express\
    Windows 10: C:\Program Files (x86)\K-Lite Codec Pack\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD43EF.tmp\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD36.tmp\
    Windows 10: C:\Program Files (x86)\Polybytes\PolyView\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\VSD789F.tmp\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve INSTALL.LOG problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download INSTALL.LOG Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying INSTALL.LOG to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Captivate LOG files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing INSTALL.LOG and all other LOG files for Adobe Captivate. An incorrectly installed LOG file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to INSTALL.LOG


LOG Files Related to INSTALL.LOG

File Name Description Software Program (Version) File Size (bytes) File Location
SRU00043.log Log Adobe Captivate 2017 Release 65536 C:\Program Files\Common Files\microsoft shared\...
dd_vcredist_amd64_2020... Log Adobe Captivate 2017 Release 172446 C:\Windows\System32\winevt\Logs\
MpCmdRun.log Log Adobe Captivate 2017 Release 104866 C:\Windows\System32\en-US\
oobelib.log Log Adobe Captivate 2017 Release 138017 C:\Windows\System32\winevt\Logs\
Downloader_2020-02-22_... Log Adobe Captivate 2017 Release 8118 C:\Windows\System32\winevt\Logs\

Other Files Related to INSTALL.LOG

File Name Description Software Program (Version) File Size (bytes) File Location
Sessions.back.xml Extensible Markup Language Adobe Acrobat DC 2019.012.20034 5303712 C:\Windows\servicing\Sessions\
CBS.log Log Adobe Captivate 2017 Release 1113698 C:\Windows\Logs\CBS\
CBS.log Log Adobe Acrobat DC (not specified) 888230 C:\Windows\Logs\CBS\
CBS.log Log Adobe Premiere Pro CC 14 1311836 C:\Windows\Logs\CBS\
setuperr.log Log Adobe Captivate 2017 Release 762 C:\Windows\Logs\DPX\


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