Fixing Ua.xml Issues - How to Download and Repair

Last Updated: 12/07/2023
[Average Article Time to Read: 4.7 minutes]

ua.xml uses the XML file extension, which is more specifically known as a Extensible Markup Language file. It is classified as a XML (Extensible Markup Language) file, created for Garena+ 1.2.13.7p by Garena Online.

The first release in the Windows 10 Operating System for ua.xml was on 10/04/2012 inside Garena+ 1.2.13.7p. This is not only most recent release from Garena Online, but it's the only version known in existence.

Continue reading below to discover detailed file information, XML file troubleshooting, and free downloads of several versions of ua.xml.

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File Overview


General Information
File Name: ua.xml
File Extension: XML file extension
File Type: Data
Description: Extensible Markup Language
MIME Type: application/xml
User Popularity Rating:
 
Developer and Software Information
Software Program: Garena+ 1.2.13.7p
Developer: Garena Online
Software: Garena+
Software Version: 1.2.13.7p
File Details
File Size (Bytes): 20315
Oldest File Date: 01/07/2020
Latest File Date: 01/07/2020


What are ua.xml Error Messages?


General ua.xml Runtime Errors

ua.xml file errors often occur during the startup phase of Garena+, but can also occur while the program is running. These types XML errors are also known as “runtime errors” because they occur while Garena+ is running. Here are some of the most common ua.xml runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files (x86)\Garena Plus\Room\Languages\ua.xml

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most XML errors are due to missing or corrupt files. Your ua.xml file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Garena+), or deleted by a malware infection. Furthermore, ua.xml file corruption could be caused from a power outage when loading Garena+, system crash while loading or saving ua.xml, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix ua.xml Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your ua.xml issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the ua.xml error, please proceed to the Step 2 below.

Step 2: If recently installed Garena+ (or related software), uninstall then try reinstalling Garena+ software.

You can uninstall Garena+ software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Garena+ 1.2.13.7p and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Garena+ software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Garena+ 1.2.13.7p

Garena Online

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many ua.xml error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the ua.xml error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your ua.xml File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate ua.xml file version. We maintain a comprehensive database of 100% malware-free ua.xml files for every applicable version of Garena+. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download ua.xml Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Garena+ folder location:
    Windows 10: C:\Program Files (x86)\Garena Plus\Room\Languages\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve ua.xml problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download ua.xml Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying ua.xml to your appropriate Windows system directory. Garena Online typically does not release Garena+ XML files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing ua.xml and all other XML files for Garena+. An incorrectly installed XML file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to ua.xml


XML Files Related to ua.xml

File Name Description Software Program (Version) File Size (bytes) File Location
sp.xml Extensible Markup Language Garena+ 1.2.13.7p 1066 C:\Windows\WinSxS\amd64_microsoft-windows-m..os...
kz.xml Extensible Markup Language Garena+ 1.2.13.7p 1349 C:\Windows\Temp\527D94AF-D053-4381-B105-0D815D5...
tw.xml Extensible Markup Language Garena+ 1.2.13.7p 1002 C:\Windows\Temp\
GameConfig.xml Extensible Markup Language Garena+ 1.2.13.7p 161 C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8...
diagwrn.xml Extensible Markup Language Garena+ 1.2.13.7p 5718 C:\Windows\Boot\EFI\pt-PT\

Other Files Related to ua.xml

File Name Description Software Program (Version) File Size (bytes) File Location
setupact.log Log Garena+ 1.2.13.7p 62521 C:\Windows\Panther\UnattendGC\
api-ms-win-core-profil... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 10600 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
diagwrn.xml Extensible Markup Language Garena+ 1.2.13.7p 44683 C:\Windows\Panther\UnattendGC\
api-ms-win-core-rtlsup... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 10600 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
api-ms-win-core-debug-... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 11112 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...


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