Neutral.xml: How to Fix, Download, and Update

Last Updated: 12/03/2023
[Average Article Time to Read: 4.7 minutes]

XML files such as Neutral.xml are categorized as XML (Extensible Markup Language) files. As a Extensible Markup Language file, it was created for use in CyberLink Media Suite 13 by CyberLink.

The first release in the Windows 10 Operating System for Neutral.xml was on 07/22/2015 inside CyberLink Media Suite 13. According to our records, this release is the only version of this file offered by CyberLink.

Below, you find comprehensive file information, instructions for simple XML file troubleshooting, and list of free Neutral.xml downloads for each available file version.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: Neutral.xml
File Extension: XML file extension
File Type: Data
Description: Extensible Markup Language
MIME Type: application/xml
User Popularity Rating:
 
Developer and Software Information
Software Program: CyberLink Media Suite 13
Developer: CyberLink
Software: CyberLink Media Suite
Software Version: 13
File Details
File Size (Bytes): 1439
Oldest File Date: 01/17/2020
Latest File Date: 01/17/2020


What are Neutral.xml Error Messages?


General Neutral.xml Runtime Errors

Neutral.xml file errors often occur during the startup phase of CyberLink Media Suite, but can also occur while the program is running. These types XML errors are also known as “runtime errors” because they occur while CyberLink Media Suite is running. Here are some of the most common Neutral.xml runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Sony\ILCE-9\Neutral.xml

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most XML errors are due to missing or corrupt files. Your Neutral.xml file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with CyberLink Media Suite), or deleted by a malware infection. Furthermore, Neutral.xml file corruption could be caused from a power outage when loading CyberLink Media Suite, system crash while loading or saving Neutral.xml, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix Neutral.xml Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your Neutral.xml issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the Neutral.xml error, please proceed to the Step 2 below.

Step 2: If recently installed CyberLink Media Suite (or related software), uninstall then try reinstalling CyberLink Media Suite software.

You can uninstall CyberLink Media Suite software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for CyberLink Media Suite 13 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall CyberLink Media Suite software.

If this Step 2 fails as well, please proceed to the Step 3 below.

CyberLink Media Suite 13

CyberLink

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many Neutral.xml error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the Neutral.xml error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your Neutral.xml File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate Neutral.xml file version. We maintain a comprehensive database of 100% malware-free Neutral.xml files for every applicable version of CyberLink Media Suite. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download Neutral.xml Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate CyberLink Media Suite folder location:
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Sony\ILCE-9\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Sony\ILCE-6500\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Sony\ILCA-99M2\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Sony\DSC-RX10M3\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Sony\DSC-RX100M5\
    Show 78 more directories +
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Nikon\NIKON D810\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Nikon\NIKON D750\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Nikon\NIKON D7200\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Nikon\NIKON D5\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Nikon\NIKON D5600\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Nikon\NIKON D5500\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Nikon\NIKON D4S\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Nikon\NIKON D3400\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\CyberLink\Sony\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\CyberLink\Nikon\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\CyberLink\Canon\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Canon\Canon EOS M5\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Canon\Canon EOS 800D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Canon\Canon EOS 77D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\2.0\Canon\Canon EOS 5D Mark IV\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON Df\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D800\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D800E\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D7100\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D700\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D7000\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D610\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D600\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D5200\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D5100\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D5000\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D4\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D3S\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D3300\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D3200\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D3100\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D300S\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON D3000\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON 1 V2\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON 1 V1\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON 1 S1\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON 1 J3\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON 1 J2\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON 1 J1\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\NIKON 1 AW1\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\COOLPIX P7700\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\COOLPIX P7100\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Nikon\COOLPIX A\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon PowerShot SX50 HS\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon PowerShot S95\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon PowerShot S90\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon PowerShot S110\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon PowerShot S100\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon PowerShot G15\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon PowerShot G12\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon PowerShot G11\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon PowerShot G1 X\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS-1D X\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS-1D X MARK II\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS-1D Mark IV\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS M\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS M3\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS M10\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 80D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 7D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 7D Mark II\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 760D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 750D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 70D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 700D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 6D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 650D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 60D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 600D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 5D Mark II\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 5D Mark III\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 550D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 500D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 1300D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 1200D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 1100D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 100D\
    Windows 10: C:\Program Files\CyberLink\PhotoDirector9\PhotoDirector presets\CameraProfile\1.0\Canon\Canon EOS 1000D\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve Neutral.xml problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download Neutral.xml Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying Neutral.xml to your appropriate Windows system directory. CyberLink typically does not release CyberLink Media Suite XML files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing Neutral.xml and all other XML files for CyberLink Media Suite. An incorrectly installed XML file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to Neutral.xml


XML Files Related to Neutral.xml

File Name Description Software Program (Version) File Size (bytes) File Location
TitleTemplate.xml Extensible Markup Language CyberLink Media Suite 13 750 C:\Windows\System32\winevt\Logs\
skin_Durationdlg.xml Extensible Markup Language CyberLink Media Suite 13 380 C:\Windows\System32\winevt\Logs\
Lightning2.xml Extensible Markup Language CyberLink Media Suite 13 10182 C:\Windows\System32\winevt\Logs\
b_02#_empty#a#0#1#120#... Extensible Markup Language CyberLink Media Suite 13 762 C:\Program Files\WindowsApps\Microsoft.XboxLIVE...
Landscape.xml Extensible Markup Language CyberLink Media Suite 13 1105 C:\Windows\System32\winevt\Logs\

Other Files Related to Neutral.xml

File Name Description Software Program (Version) File Size (bytes) File Location
setuperr.log Log CyberLink Media Suite 13 23531 C:\Windows\Logs\DPX\
setupact.log Log CyberLink Media Suite 13 217107 C:\Windows\Logs\DPX\
setupapi.dev.log Log CyberLink YouCam 8 700525 C:\Windows\inf\
kscaptur.PNF Precompiled INF CyberLink YouCam 8 40588 C:\Windows\inf\
WmiApRpl.ini Windows Initialization CyberLink Media Suite 13 29736 C:\Windows\inf\WmiApRpl\0009\


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