Download Cmdhlp.sys and Troubleshoot BSOD Errors

Last Updated: 11/27/2023
[Time to Read Article: 5 minutes]

The development of COMODO Internet Security Helper Driver by Comodo Group prompted the latest creation of cmdhlp.sys. It is also known as a COMODO Internet Security Helper Driver file (file extension SYS), which is classified as a type of Win64 EXE (Driver) file.

cmdhlp.sys was first developed on 07/09/2019 for the Windows 10 Operating System in Comodo Internet Security 12.0.0.6870. The newest file release date for Comodo Antivirus 12.0.0.6914 was 10/21/2019 [version 12, 1, 0, 6908].

Continue reading below to discover detailed file information, SYS file troubleshooting, and free downloads of several versions of cmdhlp.sys.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: cmdhlp.sys
File Extension: SYS file extension
Description: COMODO Internet Security Helper Driver
Object File Type: Driver
File Operating System: Windows NT 32-bit
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: COMODO
Software Program: COMODO Internet Security Helper Driver
Legal Copyright: 2005-2018 COMODO. All rights reserved.
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x8000
Code Size: 18944


What are cmdhlp.sys Error Messages?


cmdhlp.sys Blue Screen of Death (BSOD) Errors

There are a number of reasons why you could be encountering issues with cmdhlp.sys. Most of the issues concerning sys files involve Blue Screen of Death (BSOD) errors. These types of cmdhlp.sys errors can be cause by hardware problems, outdated firmware, corrupt drivers, or other software-related (eg. Comodo Antivirus update) issues. Some of these errors include:

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: cmdhlp.sys.

:( Your PC ran into a problem that it couldn't handle, and now needs to restart. You can search for the error online: [BSOD] (cmdhlp.sys).

<strong>STOP 0x0000001E: KMODE EXCEPTION NOT HANDLED (cmdhlp.sys)</strong><br /><strong>STOP 0x00000050: PAGE FAULT IN A NONPAGED AREA (cmdhlp.sys)</strong><br /><strong>STOP 0x0000007E: SYSTEM THREAD EXCEPTION NOT HANDLED (cmdhlp.sys)</strong><br /><strong>STOP 0x0000000A: IRQL NOT LESS EQUAL (cmdhlp.sys)</strong><br /><strong>STOP 0x0000003B: SYSTEM SERVICE EXCEPTION (cmdhlp.sys)</strong><br /><strong>STOP 0×0000007A: KERNEL DATA INPAGE (cmdhlp.sys)</strong>

It's Critical to Resolve Blue Screen of Death Errors

In the majority of cases, you will encounter cmdhlp.sys BSOD errors after you've installed new hardware, software (Comodo Antivirus), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to cmdhlp.sys Blue Screen of Death errors. Therefore, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.


GEEK TIP : As a rule of thumb, it's always a good idea to create a Windows "Snapshot" backup / System Restore Point before making any hardware or software changes to your computer. That way, it's very easy to restore your system in the unfortunate event you encounter a cmdhlp.sys Blue Screen of Death error after recent changes.



How to Fix cmdhlp.sys Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your cmdhlp.sys issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the cmdhlp.sys error, please proceed to the Step 2 below.

Step 2: If recently installed Comodo Antivirus (or related software), uninstall then try reinstalling Comodo Antivirus software.

You can uninstall Comodo Antivirus software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Comodo Antivirus 12.0.0.6914 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Comodo Antivirus software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Comodo Antivirus 12.0.0.6914

Comodo Group

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many cmdhlp.sys error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the cmdhlp.sys error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your cmdhlp.sys File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate cmdhlp.sys file version. We maintain a comprehensive database of 100% malware-free cmdhlp.sys files for every applicable version of Comodo Antivirus. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download cmdhlp.sys Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Comodo Antivirus folder location:
    Windows 10: C:\Windows\System32\drivers\
    Windows 10: C:\Program Files\COMODO\COMODO Internet Security\drivers\win10\
    Windows 10: C:\Windows\System32\drivers\
    Windows 10: C:\Program Files\COMODO\COMODO Internet Security\drivers\win10\
    Windows 10: C:\Windows\System32\drivers\
    Show 1 more directory +
    Windows 10: C:\Program Files\COMODO\COMODO Internet Security\drivers\win10\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve cmdhlp.sys problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download cmdhlp.sys Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying cmdhlp.sys to your appropriate Windows system directory. Comodo Group typically does not release Comodo Antivirus SYS files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing cmdhlp.sys and all other SYS files for Comodo Antivirus. An incorrectly installed SYS file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to cmdhlp.sys


SYS Files Related to cmdhlp.sys

File Name Description Software Program (Version) File Size (bytes) File Location
cmdhlp.sys COMODO Internet Security Helper Driver COMODO Internet Security Helper Driver (12, 1, 0, 6908) 47080 C:\Program Files\WindowsApps\Microsoft.GetHelp_...
isedrv_xp.sys Internet Security Essentials Driver Internet Security Essentials (1, 6, 472587, 185) 41888 C:\Program Files\WindowsApps\Microsoft.ZuneMusi...
isedrv_vista.sys Internet Security Essentials Driver Internet Security Essentials (1, 6, 472587, 185) 33792 C:\Program Files\WindowsApps\Microsoft.ZuneVide...
isedrv_win8.sys Internet Security Essentials Driver Internet Security Essentials (1, 4, 459745, 154) 63256 C:\Program Files\WindowsApps\Microsoft.ZuneMusi...
cmdboot.sys COMODO Early Launch Anti-Malware Driver COMODO Early Launch Anti-Malware Driver (1.0.439921) 17872 C:\Program Files\WindowsApps\Microsoft.GetHelp_...

Other Files Related to cmdhlp.sys

File Name Description Software Program (Version) File Size (bytes) File Location
symbol.ttf TrueType Font Comodo Internet Security 12.0.0.6870 70128 C:\Program Files\WindowsApps\Microsoft.Office.O...
setupact.log Log Comodo Internet Security 12.0.0.6870 1304398 C:\Windows\Panther\NewOs\Panther\
setupact.log Log Comodo Internet Security 12.0.0.6870 62830 C:\Windows\Panther\UnattendGC\
setupact.log Log Comodo Firewall 12.0.0.6914 136853 C:\$WINDOWS.~BT\Sources\Panther\
setupact.log Log Comodo Firewall 12.0.0.6914 325842 C:\Windows\Logs\DPX\


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