Troubleshoot Amdppm.sys Issues (Free Download)

Last Updated: 07/01/2023
[Time Required for Reading: 3.5 minutes]

SYS files such as amdppm.sys are categorized as Driver (Windows System Configuration) files. As a Windows System Configuration file, it was created for use in Trillian by Cerulean Studios.

The first version of amdppm.sys for Windows 7 was introduced on 07/22/2009 in Windows 7. The latest file update released for Trillian was on 09/04/2019 [file version]. Amdppm.sys is packaged with Trillian, Windows 10, and Windows 8.1.

Please see below for more detailed information, SYS file troubleshooting instructions, and free downloads of different versions of amdppm.sys.

File Analysis Provided by Jason Geater (Author)

Recommended Download: Fix amdppm.sys / Trillian-related registry issues with WinThruster.

Compatible with Windows 10, 8, 7, Vista, XP and 2000

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File Overview

General Information
File Name: amdppm.sys
File Extension: SYS file extension
File Type: Driver
Description: Windows System Configuration
User Popularity Rating:
Developer and Software Information
Software Program: Trillian
Developer: Cerulean Studios
Software: Trillian
Software Version:
File Details
File Size (Bytes): 9636
Oldest File Date: 07/13/2009
Latest File Date: 10/04/2019

What are amdppm.sys Error Messages?

Amdppm.sys Blue Screen of Death (BSOD) Errors

There are a number of reasons why you could be encountering issues with amdppm.sys. Most of the issues concerning SYS files involve Blue Screen of Death (BSOD) errors. These types of amdppm.sys errors can be cause by hardware problems, outdated firmware, corrupt drivers, or other software-related (eg. Trillian update) issues. Some of these errors include:

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: amdppm.sys.

:( Your PC ran into a problem that it couldn't handle, and now needs to restart. You can search for the error online: [BSOD] (amdppm.sys).

STOP 0×0000007A: KERNEL DATA INPAGE (amdppm.sys)
STOP 0x0000000A: IRQL NOT LESS EQUAL (amdppm.sys)
STOP 0x0000003B: SYSTEM SERVICE EXCEPTION (amdppm.sys)
STOP 0x00000050: PAGE FAULT IN A NONPAGED AREA (amdppm.sys)

It's Critical to Resolve Blue Screen of Death Errors

In the majority of cases, you will encounter amdppm.sys BSOD errors after you've installed new hardware, software (Trillian), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to amdppm.sys Blue Screen of Death errors. Therefore, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

GEEK TIP : As a rule of thumb, it's always a good idea to create a Windows "Snapshot" backup / System Restore Point before making any hardware or software changes to your computer. That way, it's very easy to restore your system in the unfortunate event you encounter a amdppm.sys Blue Screen of Death error after recent changes.

How to Fix amdppm.sys Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your amdppm.sys issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the amdppm.sys error, please proceed to the Step 2 below.

Step 2: If recently installed Trillian (or related software), uninstall then try reinstalling Trillian software.

You can uninstall Trillian software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Trillian and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Trillian software.

If this Step 2 fails as well, please proceed to the Step 3 below.


Cerulean Studios

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many amdppm.sys error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the amdppm.sys error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your amdppm.sys File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate amdppm.sys file version. We maintain a comprehensive database of 100% malware-free amdppm.sys files for every applicable version of Trillian. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download amdppm.sys Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Trillian folder location:
    Windows 10: C:\Windows\System32\drivers\
    Windows 10: C:\Windows\System32\DriverStore\FileRepository\cpu.inf_x86_a88ab4dcf5241bae\
    Windows 10: C:\Windows\WinSxS\amd64_dual_cpu.inf_31bf3856ad364e35_10.0.16299.15_none_7192addcb1d5a4ba\
    Windows 8.1: C:\Windows\System32\drivers\
    Windows 8.1: C:\Windows\System32\DriverStore\FileRepository\cpu.inf_x86_c50e101d7dfcaec2\
    Show 4 more directories +
    Windows 8: C:\Windows\System32\drivers\
    Windows 8: C:\Windows\System32\DriverStore\FileRepository\cpu.inf_x86_b51058b2735124f5\
    Windows 7: C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_ae5de2e1bf2793c3\
    Windows 7: C:\Windows\System32\drivers\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve amdppm.sys problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

Download amdppm.sys Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying amdppm.sys to your appropriate Windows system directory. Cerulean Studios typically does not release Trillian SYS files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing amdppm.sys and all other SYS files for Trillian. An incorrectly installed SYS file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10
Windows 8.1
Windows 8
Windows 7

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vpcivsp.sys Windows System Configuration Trillian 39282 C:\Windows\WinSxS\amd64_dual_wvpcivsp.inf_31bf3...
dumpsd.sys Windows System Configuration Trillian 2744 C:\Windows\WinSxS\amd64_dual_sdbus.inf_31bf3856...
storvsp.sys Windows System Configuration Trillian 50420 C:\Windows\WinSxS\amd64_dual_wstorvsp.inf_31bf3...
hidusb.sys Windows System Configuration Trillian 12 C:\Windows\WinSxS\amd64_dual_input.inf_31bf3856...

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File Name Description Software Program (Version) File Size (bytes) File Location
CbsMsg.dll Dynamic Link Library Trillian 12 C:\Windows\WinSxS\amd64_microsoft-windows-servi...
CBS.log Log Trillian 2411494 C:\Windows\Logs\CBS\
chs_boot.ttf TrueType Font Trillian 3695717 C:\$WINDOWS.~BT\boot\fonts\
bootfix.bin Binary Disk Image Trillian 1024 C:\$WINDOWS.~BT\boot\
couri.ttf TrueType Font Trillian 12 C:\Windows\WinSxS\


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