Ja.js - Download and Fix Errors

Last Updated: 12/05/2023
[Time Required for Reading: 3.5 minutes]

JavaScript files such as ja.js utilize the JS file extension. This file is considered a Script (JavaScript) file, and was first created by Trimble Inc. for the SketchUp 17.2.2555 software package.

ja.js was first released in the Windows 10 Operating System on 06/28/2019 with ALLPlayer 8.6. The newest file release date for SketchUp 17.2.2555 was 10/25/2018 [version 17.2.2555].

In this article, you will find detailed ja.js information, a JS file troubleshooting guide, and a list of versions that are available for free download.

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File Overview


General Information
File Name: ja.js
File Extension: JS file extension
File Type: Script
Description: JavaScript
User Popularity Rating:
 
Developer and Software Information
Software Program: SketchUp 17.2.2555
Developer: Trimble Inc.
Software: SketchUp
Software Version: 17.2.2555
File Details
File Size (Bytes): 8251
Oldest File Date: 10/25/2019
Latest File Date: 02/10/2020


What are ja.js Error Messages?


General ja.js Runtime Errors

ja.js file errors often occur during the startup phase of SketchUp, but can also occur while the program is running. These types JS errors are also known as “runtime errors” because they occur while SketchUp is running. Here are some of the most common ja.js runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\SketchUp\SketchUp 2017\ShippedExtensions\su_trimble_connect\tc_common\client\js\l10n\ja.js

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most JS errors are due to missing or corrupt files. Your ja.js file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with SketchUp), or deleted by a malware infection. Furthermore, ja.js file corruption could be caused from a power outage when loading SketchUp, system crash while loading or saving ja.js, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix ja.js Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your ja.js issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the ja.js error, please proceed to the Step 2 below.

Step 2: If recently installed SketchUp (or related software), uninstall then try reinstalling SketchUp software.

You can uninstall SketchUp software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for SketchUp 17.2.2555 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall SketchUp software.

If this Step 2 fails as well, please proceed to the Step 3 below.

SketchUp 17.2.2555

Trimble Inc.

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many ja.js error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the ja.js error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your ja.js File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate ja.js file version. We maintain a comprehensive database of 100% malware-free ja.js files for every applicable version of SketchUp. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download ja.js Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate SketchUp folder location:
    Windows 10: C:\Program Files (x86)\PageBreeze\ck\LANG\
    Windows 10: C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\js\node_modules\moment\src\locale\
    Windows 10: C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\js\node_modules\moment\locale\
    Windows 10: C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\js\node_modules\moment\src\locale\
    Windows 10: C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\js\node_modules\moment\locale\
    Show 12 more directories +
    Windows 10: C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\moment\src\locale\
    Windows 10: C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\moment\locale\
    Windows 10: C:\Program Files\SketchUp\SketchUp 2017\ShippedExtensions\su_trimble_connect\tc_common\client\js\l10n\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\moment\src\locale\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\moment\locale\
    Windows 10: C:\Program Files\ALLPlayer\ALLTorrent\peerflix\node_modules\numeral\tests\languages\
    Windows 10: C:\Program Files\ALLPlayer\ALLTorrent\peerflix\node_modules\numeral\languages\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\moment\src\locale\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\moment\locale\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\moment\src\locale\
    Windows 10: C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\js\node_modules\moment\locale\
    Windows 10: C:\Program Files\SketchUp\SketchUp 2017\ShippedExtensions\su_trimble_connect\tc_common\client\js\l10n\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve ja.js problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download ja.js Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying ja.js to your appropriate Windows system directory. Trimble Inc. typically does not release SketchUp JS files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing ja.js and all other JS files for SketchUp. An incorrectly installed JS file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to ja.js


JS Files Related to ja.js

File Name Description Software Program (Version) File Size (bytes) File Location
onenote-winrt-16.00.js JavaScript SketchUp 17.2.2555 578928 C:\Program Files\Common Files\Microsoft Shared\...
templates-zh-CN.js JavaScript SketchUp 17.2.2555 30915 C:\Windows\System32\sru\
openurl.js JavaScript SketchUp 17.2.2555 477 C:\Windows\System32\sru\
notificationCenter.js JavaScript SketchUp 17.2.2555 60230 C:\Program Files (x86)\Microsoft Office\root\vf...
dcbridge.js JavaScript SketchUp 17.2.2555 83651 C:\Windows\System32\sru\

Other Files Related to ja.js

File Name Description Software Program (Version) File Size (bytes) File Location
setuperr.log Log SketchUp 17.2.2555 8363 C:\Windows\Logs\DPX\
SA.DAT Game Data SketchUp 17.2.2555 6 C:\WINDOWS\Tasks\
api-ms-win-core-sysinf... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 19272 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
diagwrn.xml Extensible Markup Language SketchUp 17.2.2555 5718 C:\Windows\System32\Sysprep\Panther\
diagerr.xml Extensible Markup Language SketchUp 17.2.2555 5718 C:\Windows\System32\Sysprep\Panther\


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