Troubleshooting Dialog.inf: How To Guide (Free Download)

Last Updated: 11/24/2023
[Time to Read Article: 5 minutes]

The development of Sony PC Companion 2.10.259 by Sony Mobile Communications prompted the latest creation of Dialog.inf. It is also known as a Setup Information file (file extension INF), which is classified as a type of Driver (Setup Information) file.

Dialog.inf was initially released with Sony Ericsson PC Suite 6.011 on 07/27/2011 for the Windows 10 Operating System. The newest file release date for Sony PC Companion 2.10.259 was 07/10/2015 [version 2.10.259].

Please continue reading to find your correct Dialog.inf file version download (free), detailed file information, and INF file troubleshooting instructions.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: Dialog.inf
File Extension: INF file extension
File Type: Driver
Description: Setup Information
User Popularity Rating:
 
Developer and Software Information
Software Program: Sony PC Companion 2.10.259
Developer: Sony Mobile Communications
Software: Sony PC Companion
Software Version: 2.10.259
File Details
File Size (Bytes): 1494
Oldest File Date: 11/26/2019
Latest File Date: 01/14/2020


What are Dialog.inf Error Messages?


Dialog.inf Blue Screen of Death (BSOD) Errors

There are a number of reasons why you could be encountering issues with Dialog.inf. Most of the issues concerning inf files involve Blue Screen of Death (BSOD) errors. These types of Dialog.inf errors can be cause by hardware problems, outdated firmware, corrupt drivers, or other software-related (eg. Sony PC Companion update) issues. Some of these errors include:

A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Dialog.inf.

:( Your PC ran into a problem that it couldn't handle, and now needs to restart. You can search for the error online: [BSOD] (Dialog.inf).

<strong>STOP 0x0000007E: SYSTEM THREAD EXCEPTION NOT HANDLED (Dialog.inf)</strong><br /><strong>STOP 0x00000050: PAGE FAULT IN A NONPAGED AREA (Dialog.inf)</strong><br /><strong>STOP 0x0000003B: SYSTEM SERVICE EXCEPTION (Dialog.inf)</strong><br /><strong>STOP 0x0000000A: IRQL NOT LESS EQUAL (Dialog.inf)</strong><br /><strong>STOP 0x0000001E: KMODE EXCEPTION NOT HANDLED (Dialog.inf)</strong><br /><strong>STOP 0×0000007A: KERNEL DATA INPAGE (Dialog.inf)</strong>

It's Critical to Resolve Blue Screen of Death Errors

In the majority of cases, you will encounter Dialog.inf BSOD errors after you've installed new hardware, software (Sony PC Companion), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to Dialog.inf Blue Screen of Death errors. Therefore, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.


GEEK TIP : As a rule of thumb, it's always a good idea to create a Windows "Snapshot" backup / System Restore Point before making any hardware or software changes to your computer. That way, it's very easy to restore your system in the unfortunate event you encounter a Dialog.inf Blue Screen of Death error after recent changes.



How to Fix Dialog.inf Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your Dialog.inf issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the Dialog.inf error, please proceed to the Step 2 below.

Step 2: If recently installed Sony PC Companion (or related software), uninstall then try reinstalling Sony PC Companion software.

You can uninstall Sony PC Companion software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Sony PC Companion 2.10.259 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Sony PC Companion software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Sony PC Companion 2.10.259

Sony Mobile Communications

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many Dialog.inf error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the Dialog.inf error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your Dialog.inf File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate Dialog.inf file version. We maintain a comprehensive database of 100% malware-free Dialog.inf files for every applicable version of Sony PC Companion. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download Dialog.inf Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Sony PC Companion folder location:
    Windows 10: C:\Program Files (x86)\Sony\Sony PC Companion\Skin\Pro\
    Windows 10: C:\Program Files (x86)\Sony\Sony PC Companion\Skin\Default\
    Windows 10: C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Suite\Skin\
    Windows 10: C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Suite\LUKernel\
    Windows 10: C:\Users\Tester\AppData\Local\Temp\{3A4FB4D7-B904-4A5E-9462-CB5E95AC3F48}\{2FFE93F0-BB72-4E52-8761-354D1AAA9387}\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve Dialog.inf problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download Dialog.inf Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying Dialog.inf to your appropriate Windows system directory. Sony Mobile Communications typically does not release Sony PC Companion INF files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing Dialog.inf and all other INF files for Sony PC Companion. An incorrectly installed INF file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to Dialog.inf


INF Files Related to Dialog.inf

File Name Description Software Program (Version) File Size (bytes) File Location
Dialog.inf Setup Information Sony PC Companion 2.10.259 1494 C:\Program Files\WindowsApps\Microsoft.GetHelp_...
Dialog.inf Setup Information Sony PC Companion 2.10.259 1494 C:\Program Files\WindowsApps\Microsoft.GetHelp_...
CustomButtons.inf Setup Information Sony PC Companion 2.10.259 837 C:\Program Files\WindowsApps\Microsoft.Microsof...
Skin.inf Setup Information Sony PC Companion 2.10.259 6192 C:\3DP\Net\Atheros\9377\n\1064n\
TabControl.inf Setup Information Sony PC Companion 2.10.259 648 C:\Program Files\WindowsApps\Microsoft.GetHelp_...

Other Files Related to Dialog.inf

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log Sony Ericsson PC Suite 6.011 987676 C:\Windows\Logs\CBS\
setupact.log Log Sony Ericsson PC Suite 6.011 23707 C:\Windows\System32\Sysprep\Panther\
setupact.log Log Sony PC Companion 2.10.259 62797 C:\Windows\Logs\DPX\
SA.DAT Game Data Sony Ericsson PC Suite 6.011 6 C:\WINDOWS\Tasks\
WmiApRpl.h C/C++/Objective-C Header Sony PC Companion 2.10.259 3444 C:\Windows\System32\wbem\Performance\


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