Fix, Download, and Update SERVICE.HTM

Last Updated: 11/25/2023
[Time Needed for Reading: ~4-6 minutes]

SERVICE.HTM, also known as a Hypertext Markup Language file, was created by Microsoft for the development of Office XP. HTM files fall under under the HTML (Hypertext Markup Language) file type category.

SERVICE.HTM was first released in the Windows XP Operating System on 05/31/2001 with Office XP. This file version is latest update offered from Microsoft, according to our records.

This article discusses complete file details, HTM file troubleshooting instructions for problems with SERVICE.HTM, and a comprehensive set of free downloads for every file version that has been catalogued by our team.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: SERVICE.HTM
File Extension: HTM file extension
Title: Customer Support -- Bugs
File Type: Internet Web
Description: Hypertext Markup Language
MIME Type: text/html
User Popularity Rating:
 
Developer and Software Information
Software Program: Office XP
Developer: Microsoft
Software: Office
Software Version: XP
File Details
File Size (Bytes): 4268
Oldest File Date: 05/10/2017
Latest File Date: 05/10/2017


What are SERVICE.HTM Error Messages?


General SERVICE.HTM Runtime Errors

SERVICE.HTM file errors often occur during the startup phase of Office, but can also occur while the program is running. These types HTM errors are also known as “runtime errors” because they occur while Office is running. Here are some of the most common SERVICE.HTM runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Microsoft Office\Templates\1033\Webs\custsupp.tem\SERVICE.HTM

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most HTM errors are due to missing or corrupt files. Your SERVICE.HTM file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Office), or deleted by a malware infection. Furthermore, SERVICE.HTM file corruption could be caused from a power outage when loading Office, system crash while loading or saving SERVICE.HTM, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix SERVICE.HTM Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your SERVICE.HTM issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the SERVICE.HTM error, please proceed to the Step 2 below.

Step 2: If recently installed Office (or related software), uninstall then try reinstalling Office software.

You can uninstall Office software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Office XP and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Office software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Office XP

Microsoft Corporation

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many SERVICE.HTM error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the SERVICE.HTM error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your SERVICE.HTM File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate SERVICE.HTM file version. We maintain a comprehensive database of 100% malware-free SERVICE.HTM files for every applicable version of Office. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download SERVICE.HTM Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Office folder location:
    Windows XP: C:\Program Files\Microsoft Office\Templates\1033\Webs\custsupp.tem\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows XP.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve SERVICE.HTM problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download SERVICE.HTM Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying SERVICE.HTM to your appropriate Windows system directory. Microsoft typically does not release Office HTM files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing SERVICE.HTM and all other HTM files for Office. An incorrectly installed HTM file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows XP


Files Related to SERVICE.HTM


HTM Files Related to SERVICE.HTM

File Name Description Software Program (Version) File Size (bytes) File Location
4CSTAGL.HTM Hypertext Markup Language Office XP 4728 C:\Users\Tester\AppData\Local\Microsoft\Windows...
OFFISUPP.HTM Hypertext Markup Language Office 2007 469 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
HelpWatermark.htm Hypertext Markup Language Office 2007 1643 C:\Windows\WinSxS\wow64_microsoft-windows-virtu...
REQDPOST.HTM Hypertext Markup Language Office XP 1788 C:\Users\Tester\AppData\Local\Microsoft\Windows...
TOC.HTM Hypertext Markup Language Office XP 1353 C:\Users\Tester\AppData\Local\Microsoft\Windows...

Other Files Related to SERVICE.HTM

File Name Description Software Program (Version) File Size (bytes) File Location
OneX_v1.xsd XML Schema Definition Windows 7 5957 C:\Windows\L2Schemas\
OneX_v1.xsd XML Schema Definition Windows 8.1 5957 C:\Windows\L2Schemas\
OneX_v1.xsd XML Schema Definition Windows Vista 5957 C:\Windows\L2Schemas\
WWAN_profile_v1.xsd XML Schema Definition Windows 8.1 6201 C:\Windows\L2Schemas\
WLAN_profile_v1.xsd XML Schema Definition Windows 8 15591 C:\Windows\L2Schemas\


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