How to Download and Repair Cache.htm (3 Step Guide)

Last Updated: 12/24/2023
[Time Required for Reading: 3.5 minutes]

cache.htm is considered a type of Hypertext Markup Language file. It is most-commonly used in DocX Viewer 1.35 developed by Epingsoft. It uses the HTM file extension and is considered a HTML (Hypertext Markup Language) file.

The first release in the Windows 10 Operating System for cache.htm was on 10/11/2018 inside DocX Viewer 1.35. This is not only most recent release from Epingsoft, but it's the only version known in existence.

Please continue reading to find your correct cache.htm file version download (free), detailed file information, and HTM file troubleshooting instructions.

File Analysis Provided by Jason Geater (Author)


Recommended Download: Fix cache.htm / DocX Viewer-related registry issues with WinThruster.

Compatible with Windows 11, 10, 8, 7, Vista, XP and 2000

Average User Rating

 

Optional Offer for WinThruster by Solvusoft
| EULA | Privacy Policy | Terms | Uninstall


File Overview


General Information
File Name: cache.htm
File Extension: HTM file extension
File Type: Internet Web
Description: Hypertext Markup Language
MIME Type: text/html
User Popularity Rating:
 
Developer and Software Information
Software Program: DocX Viewer 1.35
Developer: Epingsoft
Software: DocX Viewer
Software Version: 1.35
File Details
File Size (Bytes): 2149
Oldest File Date: 01/01/2020
Latest File Date: 01/01/2020


What are cache.htm Error Messages?


General cache.htm Runtime Errors

cache.htm file errors often occur during the startup phase of DocX Viewer, but can also occur while the program is running. These types HTM errors are also known as “runtime errors” because they occur while DocX Viewer is running. Here are some of the most common cache.htm runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Epingsoft\DocXV\lib\cache.htm

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


Most HTM errors are due to missing or corrupt files. Your cache.htm file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with DocX Viewer), or deleted by a malware infection. Furthermore, cache.htm file corruption could be caused from a power outage when loading DocX Viewer, system crash while loading or saving cache.htm, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix cache.htm Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your cache.htm issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the cache.htm error, please proceed to the Step 2 below.

Step 2: If recently installed DocX Viewer (or related software), uninstall then try reinstalling DocX Viewer software.

You can uninstall DocX Viewer software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for DocX Viewer 1.35 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall DocX Viewer software.

If this Step 2 fails as well, please proceed to the Step 3 below.

DocX Viewer 1.35

Epingsoft

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many cache.htm error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the cache.htm error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your cache.htm File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate cache.htm file version. We maintain a comprehensive database of 100% malware-free cache.htm files for every applicable version of DocX Viewer. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download cache.htm Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate DocX Viewer folder location:
    Windows 10: C:\Epingsoft\DocXV\lib\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve cache.htm problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download cache.htm Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying cache.htm to your appropriate Windows system directory. Epingsoft typically does not release DocX Viewer HTM files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing cache.htm and all other HTM files for DocX Viewer. An incorrectly installed HTM file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to cache.htm


HTM Files Related to cache.htm

File Name Description Software Program (Version) File Size (bytes) File Location
Help.htm Hypertext Markup Language DocX Viewer 1.35 2162 C:\Windows\System32\winevt\Logs\
cache.htm Hypertext Markup Language DocX Viewer 1.35 2149 C:\Windows\Prefetch\
Init.htm Hypertext Markup Language DocX Viewer 1.35 245 C:\Windows\System32\winevt\Logs\
Info.htm Hypertext Markup Language DocX Viewer 1.35 825 C:\Windows\System32\winevt\Logs\

Other Files Related to cache.htm

File Name Description Software Program (Version) File Size (bytes) File Location
CBS.log Log DocX Viewer 1.35 888698 C:\Windows\Logs\CBS\
setupact.log Log DocX Viewer 1.35 62521 C:\Windows\Panther\UnattendGC\
SA.DAT Game Data DocX Viewer 1.35 6 C:\WINDOWS\Tasks\
api-ms-win-core-heap-l... ApiSet Stub DLL Microsoft® Windows® Operating System (10.0.17134.12) 11112 C:\Users\Tester\AppData\Local\Microsoft\OneDriv...
diagerr.xml Extensible Markup Language DocX Viewer 1.35 44109 C:\Windows\Panther\UnattendGC\


RocketPC

Optional Offer for WinThruster by Solvusoft | EULA | Privacy Policy | Terms | Uninstall


Browse Other File Extensions in Alphabetical Order :   # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

You are downloading trial software. The purchase of a one-year software subscription at the price of $29.97 USD is required to unlock all software features. Subscription auto-renews at the end of the term (Learn more). By clicking the "Start Download" button above and installing "Software", I acknowledge I have read and agree to the Solvusoft End User License Agreement and Privacy Policy.