Downloading and Repairing NeroInfo.exe

Last Updated: 11/25/2023
[Average Read Time: 4.5 minutes]

Nero Info files such as NeroInfo.exe utilize the EXE file extension. This file is considered a Win32 EXE (Executable application) file, and was first created by Nero AG for the Nero Info software package.

NeroInfo.exe was initially released with Nero MediaHome 2019 1.12.0.1 on 09/26/2018 for the Windows 10 Operating System. The latest file version for Nero Platinum 2019 21.0.01200 is v21,0,1,6 released on 09/12/2019.

Below, you find comprehensive file information, instructions for simple EXE file troubleshooting, and list of free NeroInfo.exe downloads for each available file version.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: NeroInfo.exe
File Extension: EXE file extension
Description: Nero Info
Object File Type: Executable application
File Operating System: Windows NT 32-bit
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Nero AG
Software Program: Nero Info
Legal Copyright: Copyright(C) 2017 Nero AG and its licensors
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x003f
Entry Point: 0x18969e
Code Size: 1982464


What are NeroInfo.exe Error Messages?


NeroInfo.exe Runtime Errors

Runtime errors are Nero Platinum 2019 errors that occur during "runtime". Runtime is pretty self-explanatory; it means that these EXE errors are triggered when NeroInfo.exe is attempted to be loaded either when Nero Platinum 2019 is starting up, or in some cases already running. Runtime errors are the most common form of EXE error you will encounter using Nero Platinum 2019.

In most cases, NeroInfo.exe runtime errors occurring while the program is running will result in the program terminating abnormally. Most of these NeroInfo.exe error messages mean that Nero Platinum 2019 was either unable to locate this file on startup, or the file is corrupt, resulting in a prematurely-aborted startup process. Generally, Nero Platinum 2019 will be unable to start without resolving these errors.

Some of the most common NeroInfo.exe errors include:

  • NeroInfo.exe - Bad Image.
  • NeroInfo.exe Application Error.
  • NeroInfo.exe could not be found.
  • NeroInfo.exe could not be installed.
  • NeroInfo.exe could not be launched. Class not registered.
  • NeroInfo.exe could not be started.
  • NeroInfo.exe failed to initialize properly.
  • NeroInfo.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • NeroInfo.exe is not a valid Win32 application.
  • NeroInfo.exe is not running.
  • Cannot find NeroInfo.exe.
  • Error starting program: NeroInfo.exe.
  • Faulting Application Path: NeroInfo.exe.
  • The file NeroInfo.exe is missing or corrupt.
  • Windows failed to start - NeroInfo.exe.
System Error


The program can’t start because NeroInfo.exe is missing from your computer. Try reinstalling the program to fix this problem.

Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.

Finding the source of the NeroInfo.exe error is key to properly resolving these errors. Although most of these EXE errors affecting NeroInfo.exe will happen during startup, occasionally you will encounter a runtime error while using Nero Info. This can occur due to poor programming on behalf of Nero AG, conflicts with other software or 3rd-party plug-ins, or caused by damaged and outdated hardware. Also, these types of NeroInfo.exe errors can occur if it has been accidentally moved, deleted, or corrupted by a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix NeroInfo.exe Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your NeroInfo.exe issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the NeroInfo.exe error, please proceed to the Step 2 below.

Step 2: If recently installed Nero Platinum 2019 (or related software), uninstall then try reinstalling Nero Platinum 2019 software.

You can uninstall Nero Platinum 2019 software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Nero Platinum 2019 21.0.01200 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Nero Platinum 2019 software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Nero Platinum 2019 21.0.01200

Nero AG

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many NeroInfo.exe error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the NeroInfo.exe error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your NeroInfo.exe File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate NeroInfo.exe file version. We maintain a comprehensive database of 100% malware-free NeroInfo.exe files for every applicable version of Nero Platinum 2019. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download NeroInfo.exe Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Nero Platinum 2019 folder location:
    Windows 10: C:\Program Files (x86)\Common Files\Nero\Nero Info\
    Windows 10: C:\Program Files (x86)\Common Files\Nero\Nero Info\
    Windows 10: C:\Program Files (x86)\Common Files\Nero\Nero Info\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve NeroInfo.exe problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download NeroInfo.exe Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying NeroInfo.exe to your appropriate Windows system directory. Nero AG typically does not release Nero Platinum 2019 EXE files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing NeroInfo.exe and all other EXE files for Nero Platinum 2019. An incorrectly installed EXE file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to NeroInfo.exe


EXE Files Related to NeroInfo.exe

File Name Description Software Program (Version) File Size (bytes) File Location
NeroExportServer.exe Nero ExportServer Nero ExportServer (21,0,1,28) 427800 C:\Program Files\WindowsApps\Microsoft.Microsof...
NMDllHost.exe OutProc server for DLL loading NMDllHost (18.0.0.0) 114040 C:\Program Files\WindowsApps\Deleted\Microsoft....
UpgradeInfoKM.exe Nero MediaHome Compatibility Nero MediaHome (4.6.1.31) 23832 C:\Program Files\WindowsApps\Microsoft.ZuneMusi...
MessagingApplication.exe Windows Executable Nero Platinum 2019 21.0.01200 15872 C:\Windows\
FileCoAuth.exe Microsoft OneDriveFile Co-Authoring Executable Microsoft OneDrive (19.152.0801.0009) 514168 C:\Users\Tester\AppData\Local\Microsoft\Windows\

Other Files Related to NeroInfo.exe

File Name Description Software Program (Version) File Size (bytes) File Location
Sessions.back.xml Extensible Markup Language Nero Platinum 2019 21.0.01200 5303711 C:\Windows\servicing\Sessions\
setuperr.log Log Nero Platinum 2019 21.0.01200 762 C:\$WINDOWS.~BT\Sources\Panther\
setupact.log Log Nero Platinum 2019 21.0.01200 2027260 C:\Windows\Logs\DPX\
autorun.inf Setup Information Nero Burning ROM 2019 1.12.0.1 46 C:\Program Files (x86)\Nero\Nero 2020\Nero Burn...
autorun.inf Setup Information Nero Platinum 2019 21.0.01200 46 C:\Program Files (x86)\Nero\Nero Platinum\Nero ...


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