Fix Help.dll DLL Errors and Download Now

Last Updated: 11/27/2023
[Time to Read: ~3-5 minutes]

The development of Lightroom by Adobe Systems Incorporated prompted the latest creation of Help.dll. It is also known as a com.adobe.ag.help file (file extension DLL), which is classified as a type of Win64 DLL (Dynamic link library) file.

The first release in the Windows 10 Operating System for Help.dll was on 09/20/2016 inside Adobe Photoshop Lightroom 6.7 (CC 2015.7). According to our records, this is the primary and most recent file release from Adobe Systems Incorporated.

Below, you find comprehensive file information, instructions for simple DLL file troubleshooting, and list of free Help.dll downloads for each available file version.

File Analysis Provided by Jason Geater (Author)


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File Overview


General Information
File Name: Help.dll
File Extension: DLL file extension
Description: com.adobe.ag.help
Object File Type: Dynamic link library
File Operating System: Windows NT
MIME Type: application/octet-stream
User Popularity Rating:
 
Developer and Software Information
Software Developer: Adobe Systems
Software Program: Lightroom
Legal Copyright: Copyright (C) 2007 Adobe Systems, Incorporated. All rights reserved.
File Details
Character Set: Unicode
Language Code: English (U.S.)
File Flags: (none)
File Flags Mask: 0x0017
Entry Point: 0x8628
Code Size: 107008


What are Help.dll Error Messages?


Dynamic Link Library Help.dll Errors

Help.dll is considered a type of Dynamic Link Library (DLL) file. Dynamic Link Library files, like Help.dll, are essentially a "guide book" that stores information and instructions for executable (EXE) files - like Setup.exe - to follow. These files were created so that multiple programs (eg. Adobe Photoshop Lightroom) could share the same Help.dll file, saving valuable memory allocation, therefore making your computer run more efficiently.

Unfortunately, what makes DLL files so convenient and efficient, also makes them extremely vulnerable to problems. If something happens to a shared DLL file, either it goes missing or gets corrupted in some way, it can generate a "runtime" error message. Runtime is pretty self-explanatory; it means that these errors are triggered when Help.dll is attempted to be loaded either when Adobe Photoshop Lightroom is starting up, or in some cases already running. Some of the most common Help.dll errors include:

Your Help.dll file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Adobe Photoshop Lightroom), or deleted by a malware infection. Furthermore, Help.dll file corruption could be caused from a power outage when loading Adobe Photoshop Lightroom, system crash while loading Help.dll, bad sectors on your storage media (usually your primary hard drive), or quite commonly, a malware infection. Thus, it's critical to make sure your anti-virus is kept up-to-date and scanning regularly.



How to Fix Help.dll Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your Help.dll issue. These troubleshooting steps are listed in the recommended order of execution.


Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the Help.dll error, please proceed to the Step 2 below.

Step 2: If recently installed Adobe Photoshop Lightroom (or related software), uninstall then try reinstalling Adobe Photoshop Lightroom software.

You can uninstall Adobe Photoshop Lightroom software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Adobe Photoshop Lightroom 6.7 (CC 2015.7) and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Adobe Photoshop Lightroom software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Adobe Photoshop Lightroom 6.7 (CC 2015.7)

Adobe Systems Incorporated

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many Help.dll error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the Help.dll error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.



If Those Steps Fail: Download and Replace Your Help.dll File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate Help.dll file version. We maintain a comprehensive database of 100% malware-free Help.dll files for every applicable version of Adobe Photoshop Lightroom. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download Help.dll Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Adobe Photoshop Lightroom folder location:
    Windows 10: C:\Program Files\Adobe\Adobe Lightroom\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 10.


GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve Help.dll problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.



Download Help.dll Files (Malware-Tested 100% Clean)


CAUTION : We strongly advise against downloading and copying Help.dll to your appropriate Windows system directory. Adobe Systems Incorporated typically does not release Adobe Photoshop Lightroom DLL files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing Help.dll and all other DLL files for Adobe Photoshop Lightroom. An incorrectly installed DLL file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 10


Files Related to Help.dll


DLL Files Related to Help.dll

File Name Description Software Program (Version) File Size (bytes) File Location
adobe_upgrade.dll Adobe Upgrade Library adobe_upgrade (7.0.0.108 (BuildVersion: 7.0; BuildDate: Mon Nov 18 2013 16:58:4)) 1132688 C:\Windows\System32\winevt\Logs\
dvatransport.dll dynamiclinkmediaserver.0 dynamiclinkmediaserver (10.0.0) 688600 C:\Windows\System32\winevt\Logs\
mfc110kor.dll MFC Language Specific Resources Microsoft® Visual Studio® 2012 (11.0.60610.1) 53328 C:\Windows\System32\winevt\Logs\
clrcompression.dll Dynamic Link Library Microsoft® .NET Framework (4.6.27129.01 @BuiltBy: dlab14-DDVSOWINAGE079 @Branch: release/uwp6.2 @SrcCode: https://github.com/dotnet/corefx/tree/be5e8852108ada66cdc0013694b7abcd1bbd9704) 71216 C:\Windows\System32\DriverStore\FileRepository\...
vcamp140.dll Microsoft® C++ AMP Runtime Microsoft® Visual Studio® 2017 (14.22.27810.0) 462384 C:\Program Files (x86)\Common Files\microsoft s...

Other Files Related to Help.dll

File Name Description Software Program (Version) File Size (bytes) File Location
Sessions.xml Extensible Markup Language Adobe Acrobat DC 2019.012.20034 5303712 C:\Windows\servicing\Sessions\
Sessions.xml Extensible Markup Language Adobe Flash Player 32.0.0.255 5277233 C:\Windows\servicing\Sessions\
CBS.log Log Adobe Shockwave Player 12.2.9.199 888581 C:\Windows\Logs\CBS\
setuperr.log Log Adobe Photoshop CC 3803 C:\Windows\Logs\DPX\
setupact.log Log Adobe Captivate 2017 Release 175889 C:\Windows\Logs\DPX\


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