00010004.dir - Download and Fix Errors

Last Updated: 09/05/2018
[Time to Read: ~3-5 minutes]

00010004.dir uses the DIR file extension, which is more specifically known as a Adobe Director Movie file. It is classified as a Video (Adobe Director Movie) file, created for Office 2010 by Microsoft.

The first release of 00010004.dir for the Windows Vista platform was on 11/08/2006 for Windows Vista. On 06/15/2010, version 2010 was released for Office 2010. 00010004.dir is packaged with Office 2010 and Windows Vista.

Below, you find comprehensive file information, instructions for simple DIR file troubleshooting, and list of free 00010004.dir downloads for each available file version.

Recommended Download: Fix 00010004.dir / Office-related registry issues with RocketPC.

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File Overview

General Information
File Name: 00010004.dir
File Extension: DIR file extension
File Type: Video
Description: Adobe Director Movie
User Popularity Rating:
Developer and Software Information
Software Program: Office 2010
Developer: Microsoft
Software: Office
Software Version: 2010
File Details
File Size (Bytes): 4096
Oldest File Date: 04/24/2017
Latest File Date: 05/10/2017

What are 00010004.dir Error Messages?

General 00010004.dir Runtime Errors

00010004.dir file errors often occur during the startup phase of Office, but can also occur while the program is running. These types DIR errors are also known as “runtime errors” because they occur while Office is running. Here are some of the most common 00010004.dir runtime errors:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010004.dir

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

Most DIR errors are due to missing or corrupt files. Your 00010004.dir file could be missing due to accidental deletion, uninstalled as a shared file of another program (shared with Office), or deleted by a malware infection. Furthermore, 00010004.dir file corruption could be caused from a power outage when loading Office, system crash while loading or saving 00010004.dir, bad sectors on your storage media (usually your primary hard drive), or malware infection. Thus, it’s critical to make sure your anti-virus is kept up-to-date and scanning regularly.

How to Fix 00010004.dir Errors in 3 Steps (Time to complete: ~5-15 minutes)

If you're encountering one of the error messages above, follow these troubleshooting steps to resolve your 00010004.dir issue. These troubleshooting steps are listed in the recommended order of execution.

Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

To begin System Restore (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. When you see the search box, type "System Restore" and press "ENTER".
  3. In the search results, find and click System Restore.
  4. Please enter the administrator password (if applicable / prompted).
  5. Follow the steps in the System Restore Wizard to choose a relevant restore point.
  6. Restore your computer to that backup image.

If the Step 1 fails to resolve the 00010004.dir error, please proceed to the Step 2 below.

Step 2: If recently installed Office (or related software), uninstall then try reinstalling Office software.

You can uninstall Office software by following these instructions (Windows XP, Vista, 7, 8, and 10):

  1. Hit the Windows Start button
  2. In the search box, type "Uninstall" and press "ENTER".
  3. In the search results, find and click "Add or Remove Programs"
  4. Find the entry for Office 2010 and click "Uninstall"
  5. Follow the prompts for uninstallation.

After the software has been fully uninstalled, restart your PC and reinstall Office software.

If this Step 2 fails as well, please proceed to the Step 3 below.

Office 2010

Microsoft Corporation

Step 3: Perform a Windows Update.

When the first two steps haven't solved your issue, it might be a good idea to run Windows Update. Many 00010004.dir error messages that are encountered can be contributed to an outdated Windows Operating System. To run Windows Update, please follow these easy steps:

  1. Hit the Windows Start button
  2. In the search box, type "Update" and press "ENTER".
  3. In the Windows Update dialog box, click "Check for Updates" (or similar button depending on your Windows version)
  4. If updates are available for download, click "Install Updates".
  5. After the update is completed, restart your PC.

If Windows Update failed to resolve the 00010004.dir error message, please proceed to next step. Please note that this final step is recommended for advanced PC users only.

If Those Steps Fail: Download and Replace Your 00010004.dir File (Caution: Advanced)

If none of the previous three troubleshooting steps have resolved your issue, you can try a more aggressive approach (Note: Not recommended for amateur PC users) by downloading and replacing your appropriate 00010004.dir file version. We maintain a comprehensive database of 100% malware-free 00010004.dir files for every applicable version of Office. Please follow the steps below to download and properly replace you file:

  1. Locate your Windows operating system version in the list of below "Download 00010004.dir Files".
  2. Click the appropriate "Download Now" button and download your Windows file version.
  3. Copy this file to the appropriate Office folder location:
    Windows 7: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\
    Windows Vista: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\
  4. Restart your computer.

If this final step has failed and you're still encountering the error, you're only remaining option is to do a clean installation of Windows 7.

GEEK TIP : We must emphasize that reinstalling Windows will be a very time-consuming and advanced task to resolve 00010004.dir problems. To avoid data loss, you must be sure that you have backed-up all of your important documents, pictures, software installers, and other personal data before beginning the process. If you are not currently backing up your data, you need to do so immediately.

Download 00010004.dir Files (Malware-Tested 100% Clean)

CAUTION : We strongly advise against downloading and copying 00010004.dir to your appropriate Windows system directory. Microsoft typically does not release Office DIR files for download because they are bundled together inside of a software installer. The installer's task is to ensure that all correct verifications have been made before installing and placing 00010004.dir and all other DIR files for Office. An incorrectly installed DIR file may create system instability and could cause your program or operating system to stop functioning altogether. Proceed with caution.

Windows 7
Windows Vista

Files Related to 00010004.dir

DIR Files Related to 00010004.dir

File Name Description Software Program (Version) File Size (bytes) File Location
0001000A.dir Adobe Director Movie Office 2007 4096 C:\ProgramData\Microsoft\Search\Data\Applicatio...
00010007.dir Adobe Director Movie Office 2007 4096 C:\ProgramData\Microsoft\Search\Data\Applicatio...
00010008.dir Adobe Director Movie Office 2007 4096 C:\ProgramData\Microsoft\Search\Data\Applicatio...
00010001.dir Adobe Director Movie Office 2010 4096 C:\ProgramData\Microsoft\Search\Data\Applicatio...
0001000D.dir Adobe Director Movie Office 2007 4096 C:\ProgramData\Microsoft\Search\Data\Applicatio...

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